Metrics for Property Management Eric Fassett
Metrics - standards of measurement by which efficiency, performance, progress, or quality of a plan, process, or product can be assessed.
Determine the outcome or purpose of acquiring metric data Internal health check Management visibility DCMA “Standard Operating Procedure (SOP) Contractor’s Internal Assessment or Self Audit of their Property Management System”
Determine what and how populations are to be sampled Capital Tagged Customer Material
Determine the criteria to be evaluated
Determine how the results are to be assessed
Acquisition – Required – Contractually Authorized – Properly Charged – Support Documentation – Reviews of Available Excess – MILSTRIP Requisitions Properly Prepared
Acquisition (Cont.) – Demonstrates Appropriate Follow-up Actions – Transfer Modifications Obtained
Receiving – Receipt Recording Accuracy – Receipt Timeliness – Discrepancies Reported on Time – Identification Performed – Identification Timeliness
Records – Posting Completeness – Posting Timeliness – Location Accuracy – Backup Documentation – Data Elements Recorded – Floor-to-record
Physical Inventory – Performance – Posting Completed on Time – Line Item Accuracy – Dollar Value Accuracy
Subcontract Management – Proper Flowdown of Property Clauses – Assessments Completed on Time – Limited Surveys Returned on Time – Reports Reconciled on Time – Acceptable Loss Report %
Reports – LDD Reports Completed on Time – Physical Inventory Reports Completed on Time – Self Assessment Reports Completed on Time
Relief from Stewardship Responsibility – Transactions Complete – Data Elements Accurate – Excess Reporting Timeliness – Authorized Disposals – Disposal Timeliness
Utilization – Authorized Use of Assets – Justified Retention – Movement Authorized – Consumption Reasonable (material) – Storage Adequate
Maintenance – Maintenance/Calibration Performed
Contract Closeout – Timely Closeouts Performed – All Records Closed – Contract Closeout Forecast