given for ICS by Innovation Delivery Ltd. 4 Apr 2009 Innovation Management

Innovation Services Product Continuous Improvement Organisational Change Types of Innovation Open Process

Product, Service, Supply/Demand Chain, Organisation, Culture

Paths To Innovation Paths to Innovation? Create a strategy map Run an innovation project Embed innovation systems in your organisation

How to innovate? 1.56 usable people desirable viable business technically feasible balanced approach Triple Lens Concept Meeting all needs

1 2 3 Basic cycle inspire ideas prototype distill prioritise evaluate Innovation or Design Cycle DESIGN-THINKING MODEL

1 2 3 In a program or project business concept features interactions designimplement Innovation or Design Cycle WITHIN DEVELOPMENT

retail financial Where can innovation be used? Blue SkyRaw Materials ExtensionsEquipment and Lines PackagingChange management Industry peers Supply chain ProcessCulture and organisation Demand chain Product/ServiceOp’nsPartneringOrgan’sn Across the business model

Leadership & Organisation Culture & Values People & SkillsProcesses & Tools Effectiveness Where else? For the organisation

Innovation Efforts – Good and Bad Lets get loads of ideas! Lets do a project! Audit current efforts. Define the budget for the year – in staff time and money Have a mix of sources X the business (T/B/P) Let’s just do it! Let’s be wild – sure that works in so many areas! Build on what we have. Manage small, medium and large innovations. In the right business units. Sure, they all want to do something new, don’t they? Lets use people where they feel comfortable and perform at their best. Some like change – some like lots of change. Find the hidden skills. CAPACITY PLANFUL PEOPLE ENTHUSIASTIC PROCESS

design affects outcome. Q & A