Rachael Bellisari COMM 321. What is Non-verbal communication? Facial expressions Tone or pitch of voice Gestures displayed through body language Physical.

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Presentation transcript:

Rachael Bellisari COMM 321

What is Non-verbal communication? Facial expressions Tone or pitch of voice Gestures displayed through body language Physical distance between the communicators

What’s the point of non-verbal communication…

Reinforce or modify Convey information about the emotional state Define or reinforce the relationship between people Provide feedback Regulate the flow of communication

Non-verbal communication is not a language with a fixed meaning Learn to interpret non-verbal’s as we grow older Interpret non-verbal’s unconsciously

10 Non-verbal’s that will make or break you in the work place

Good eye contact Confident handshake Effective gestures Dressing the Part Posture and presence

Control facial expressions Initiating interaction Voice tone Full Attention Responding to others’ nonverbal cue s

Non-verbal communication in the workplace

 Does he like me or doesn’t he?  Power and Dominance  :observe and engage other people”

References: Schwartz, L., & Media, D. (2003). Nonverbal Communication With Workplace Interactions. Retrieved October 27, Smith, J. (2013, March 11). 10 Nonverbal Cues That Convey Confidence At Work. Retrieved October 27, 2015, from Lunenburg, F. (2010). Louder Than Words: The Hidden Power of Nonverbal Communication in the Workplace. INTERNATIONAL JOURNAL OF SCHOLARLY ACADEMIC INTELLECTUAL DIVERSITY, 12(1). Retrieved October 27, 2015, from Journal Volumes/Lunenburg, Fred C Louder Than Words IJSAID V12 N pdf