CUSTOMER PILLAR 2 Welcome to our Third Class! www.customerpillars.com copyright Strive Coaching Inc, 2008.

Slides:

Advertisements

Similar presentations

Recognize these questions? Are we following the right marketing strategy for our business? What exactly are we telling our customers? How can we differentiate.

Advertisements

BUILDING YOUR BUSINESS ACHIEVING YOUR GOALS The WWWH Small Business Boardroom.

Engage. Objectives Describe the impact smiling has on guests and fellow team members. Describe the impact eye contact has on guests and fellow team members.

How to Enhance Personal Productivity By Janet Hadley

CUSTOMER PILLAR 4 Welcome to our Fifth Class! copyright Strive Coaching Inc, 2008.

CUSTOMER PILLAR 3 Welcome to our Fourth Class! copyright Strive Coaching Inc, 2008.

CUSTOMER PILLAR 1 Welcome to our Second Class! copyright Strive Coaching Inc, 2008.

Please read and then delete this slide

The Business Cycle Predicting Your Future Virginia Engineers Conference September 17, 2009.

Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin Appendix B Profitability Analysis.

Copyright © 2006, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 11 th Edition Appendix B.

PRO-FRIENDS Continuous Improvement Discussion (CID)

27 March Innovation. What is Innovation? Conversion of knowledge and ideas into a benefit May be for profit or social change New or improved Products,

1 Feel free to contact us at

Innovation Leadership Training Chino for a Day February 5, 2009 All materials © NetCentrics 2008 unless otherwise noted.

Copyright © 2014 Prosci Inc. All rights reserved. 1 Please read and then delete this slide This template is provided as a guideline only for change management.

Chapter 7 Section 4. Objectives 1 Copyright © 2012, 2008, 2004 Pearson Education, Inc. Adding and Subtracting Rational Expressions Add rational expressions.

What Is Marketing? Economics of Marketing 2 Chapter Objectives Define marketing. Explain the marketing concept. Define demographics. Explain the marketing.

Birkbeck Enterprise Hub Orientation Welcome!. Our Goal ‣ The Birkbeck Enterprise Hub is funded by the School of Business, Economics and Informatics, and.

Slide 1 Tomorrow’s Technology and You Chapter 4 Software © 2006 Prentice-Hall, Inc.

6 Steps to Jobs, Careers, Calling Member Church Logo Goes Here.

Using The Wiki Big Picture Design Exercise Recap Feedback Forms Domains and Hosting Domain names Design Planning Timer.

T HE P ERFORMANCE G ROUP, I NC. We build your people, so your people can build your business!

USING THE NINE CUSTOMER PILLARS To grow your revenues, profits, and income copyright Strive Coaching Inc, 2008.

The World Leader in High Performance Signal Processing Solutions Global Intellectual Property Protection December 2014 Jason Fiorillo Chief I.P. Counsel.

2011 Marketing Summit: Building relationships that drive business success Copyright © 2010 Constant Contact, Inc.

Why We Don’t Follow Doctors’ Orders Strategies to Improve Patient Cooperation Scott Zimmerman President, TeleVox Software © TeleVox Software Inc.

Welcome!. Office of Information Technology Consultation and Faculty Development Services Contact Us! Our areas of expertise:

Slide 6-1 Copyright © 2004 Pearson Education, Inc.

Valerie Davis-Howard Vice President and Senior Consultant The Forum on Workplace Inclusion 18 March 2015 Unleashing Change through a Peer-to-Peer Approach.

Engaging Employees in a Culture of Accountability: The New Employee Orientation Kimberly-Clark Health Care.

EECS 690 Property and Intellectual Property 11 February 2011.

Managing The Velocity Factor featuring Jim Cathcart “One can never consent to creep when one feels the impulse to soar.” - Helen Keller, Speaker & Author.

Module 6 – Unit 18 8 TH GRADE. Let’s watch a video!  Ka Nyaw is a boy who moved to the USA. He has had many challenges there.

3.2/3.3. Li: To know how to structure unit assessment answers To plan/write a draft answer for the unit assessment workbook.

Keystone Prep – Day 3 Welcome everyone! If you have any questions, feel free to type them to us!

WestlawNext Tips and Tricks Kathryn Ranieri July 10 th, 2013.

J. S. PATIL.  The revolution in internet and technology has made the future much more uncertain than most people assume it to be.  People can make money.

Discover more at brentcolby.com 1 The Law of Process.

INTRODUCTION Welcome to the First Class! copyright Strive Coaching Inc, 2008.

Implementing a Corporate Strategy for Intellectual Property KARNA NISEWANER CADENCE DESIGN SYSTEMS, INC.

PUTTING IT ALL TOGETHER. THE ONE AND ONLY THING A REALTOR TRULY WANTS.

Common Core Parenting: Best Practice Strategies to Support Student Success Core Components: Successful Models Patty Bunker National Director Parenting.

Welcome to the DET INSPIRE Lunch N Learn Lunch Learn Do.

1 Ontario Self-Help Network/Self-Help Resource Centre (416)

CUSTOMER PILLAR 9 Welcome to our Ninth & Final Class! copyright Strive Coaching Inc, 2008.

1. 2 MATHEMATICAL REASONING INSTITUTE LESSON GOALS 3  A.5.e – For a function that models a linear or nonlinear relationship between two quantities,

Welcome to Creating a Positive Customer Experience Observe Share Do.

CUSTOMER PILLAR 6 Welcome to our Seventh Class! copyright Strive Coaching Inc, 2008.

From Ideas to Reality “The seeds of great discoveries are constantly floating around, but they only take root in minds well prepared to receive them.”

YOUTHBUILD USA BRIDGE MENTORING TRAINING [Your program’s name, city, and state]

The Pinnacle Success System™

Company Meeting Title Presenter.

Narrowing Your Topic.

Changing properties & printing worksheets

How to Update Your Profile

New Rep Liftoff.

Chapter 7 MATH 1325 Business Calculus Ch.7 Copyright © 2005 Pearson Education, Inc.

Focusing on the Point of Sale

Building Leadership Capacity

Building Leadership Capacity

Building Leadership Capacity Maximizing Performance Case Studies

Challenges (and Triumphs) of Module Development

Managing Your Time in College

Getting Started…. What’s First? Student Homework Assignment

Using Instagram as a Marketing Tool

Hulu com forgot | | Hulu forgot password

Keeping engagement programs fresh

Presentation transcript:

CUSTOMER PILLAR 2 Welcome to our Third Class! copyright Strive Coaching Inc, 2008

CELEBRATIONS Let’s start with recognizing some of your victories since last session copyright Strive Coaching Inc, 2008

POWER POINTS Key Learning Areas in CUSTOMER PILLAR 2 MAXIMIZE VALUE INCREMENTALLY copyright Strive Coaching Inc, 2008

POWER POINT 1 Shift to Value copyright Strive Coaching Inc, 2008

WORKBOOK EXERCISE Let’s discuss the exercise on workbook page 53 copyright Strive Coaching Inc, 2008

POWER POINT 2 Use Quality Points Which Impact Customers copyright Strive Coaching Inc, 2008

POWER POINT 3 Use Value Added Strategies copyright Strive Coaching Inc, 2008

POWER POINT 4 Use Bundling to Add Value copyright Strive Coaching Inc, 2008

POWER POINT 5 Use Packaging to Add Value copyright Strive Coaching Inc, 2008

POWER POINT 6 Be Innovative copyright Strive Coaching Inc, 2008

POWER POINT 7 Use Intellectual Property to Protect Value copyright Strive Coaching Inc, 2008

POWER POINT 8 Improve Continuously copyright Strive Coaching Inc, 2008

WORKBOOK EXERCISE Let’s discuss the exercise on workbook page 55 copyright Strive Coaching Inc, 2008

WORKBOOK EXERCISE Let’s discuss some of the other exercises you selected to work with in PILLAR 2 copyright Strive Coaching Inc, 2008

BUDDY TIME Spend some time with your buddy coaching each other around PILLAR 2 copyright Strive Coaching Inc, 2008

BUDDY TIPS… Discuss PILLAR 2 and how it impacts your business Help buddy distinguish between value vs. product Challenge your buddy to increase value Look at the product & service as a customer would Discuss what you will accomplish before the next session copyright Strive Coaching Inc, 2008

OVERALL REACTION What struck a chord with you on PILLAR 2 copyright Strive Coaching Inc, 2008

GUEST SPEAKER copyright Strive Coaching Inc, 2008

BULL’S EYE POINTS POINTS Let’s brainstorm 20 different things you will walk away with from this PILLAR copyright Strive Coaching Inc, 2008

FOR NEXT SESION… Read PILLAR 3 in the book Complete Workbook Exercise pp 77 Complete Workbook Exercise pp 79 Complete 1 – 2 Other Workbook Exercises Connect with Your Buddy copyright Strive Coaching Inc, 2008

END OF CLASS Have a great week and feel free to contact me if you have questions copyright Strive Coaching Inc, 2008