C2 course, Unit 6, Self-reflection1 Unit 6 – Self reflection Unit purpose: To assist controllers to improve their performance through self-reflection. Learning outcomes: The controller will be able to apply the process of self-reflection using such methods as video analysis, diaries and mentoring, and will apply the process to improve his or her performance as a controller. Content The self-reflection process Why self-reflection is important Mentoring and self-reflection Controller diaries and reports Using videos Understanding and handling criticism

C2 course, Unit 6, Self-reflection2 The self-reflection process Perform an activity Review how well it went Identify what you could have done/changed to improve the outcome Implement changes

C2 course, Unit 6, Self-reflection3 Why is self-reflection important Key areas of officiating: Oversight, leadership, organisational skills Decision making Communicating

C2 course, Unit 6, Self-reflection4 Methods of self reflection Mentoring Controlling diary Using video

C2 course, Unit 6, Self-reflection5 Mentoring - 1 Interactive process Behaviours, not on specific actions Sounding board Feedback

C2 course, Unit 6, Self-reflection6 Mentoring - 2 Prepare for the meeting Focus on goal(s) and plan(s) for change Describe, evaluate and explain Remember and review your good points Follow-up, review, re-evaluate

C2 course, Unit 6, Self-reflection7 Mentoring - 3 When mentoring: Be non-judgemental Give constructive feedback Let the official do the work Ask focus questions –How did you think that went? –How did you feel? –What went well? –Were there any problems? –How can they be solved? –What can you improve on for next time?

C2 course, Unit 6, Self-reflection8 Controller diaries and reports Keeping a controlling diary: Simple and specific Describe before judging Record positive outcomes Evaluation Brainstorm solutions Re-evaluate Try again

C2 course, Unit 6, Self-reflection9 Controller’s reports Rule 32.2 No more than 6 weeks after the event the Orienteering Australia Controller shall send a report to the Orienteering Australia appointing body.

C2 course, Unit 6, Self-reflection10 Handling criticism You can never please all of the people all of the time. Communication skills are fundamental. Criticism/conflict can be with: Event officials Competitors Others (spectators, landowners etc.) Learn from situations