RAILINC I ACACSO Car Hire Rate Negotiation Self- Service (CHRNSS) Sara Maples ACACSO November 14,

RAILINC I ACACSO CHRNSS project RPSWC project approval – June 13, 2012 Benefits of project start – July 1, 2012 – Depre mainframe migration in progress Core Bid and Offer functionality Self-service capabilities 2

RAILINC I ACACSO CHRNSS project release – March 24, 2013 Highlights: Transition legacy depre bid & offer systems to central solution Avoid replacement and/or upgrade costs Improved operational efficiencies for car owners and railroads Improvements in capabilities reduces administration required to participate in bid & offer negotiations Dashboard provides details on open, closed and expiring offers and notifies via Efficient and immediate turnaround of validations with proactive validation of car lists prior to submission 3

RAILINC I ACACSO CHRNSS project release – July 8, 2013 Highlights: Query CHARM rates from April 2013 and download as CSV file View current and historical bid and offer transaction details and create or copy bids and offers Manage notifications/ticklers via the CHRNSS dashboard and view bid and offer details with a single click View transaction-history information when responding to an open offer or copying a closed/expiring offer View default rate info when creating a new offer, responding to an open offer or copying a closed or expired offer 4

RAILINC I ACACSO CHRNSS Railinc’s CHRNSS application provides users with a convenient, single access point where they can participate in negotiations related to car hire, the amount of money paid for the use of a railcar 5

RAILINC I ACACSO Benefits and capabilities Cost Savings: CHRNSS enables users to transition from legacy in-house deprescription bid & offer systems to a centralized, Railinc-supported solution. Because Railinc supports this solution, users can avoid replacement and/or upgrade development costs associated with their in-house systems. Productivity: Through features like bid & offer dashboard, CHRNSS lessens admin effort required to participate in negotiations, streamlining operations and improving productivity. 6

RAILINC I ACACSO Benefits and capabilities Improved Decisions: CHRNSS provides specific information about car type and characteristics. This helps users better define the types of cars they need, car owners better segment their cars during the rate negotiation process and bid recipients quickly validate that the offered cars meet their expectations. Convenience: With CHRNSS, users have a single point of access where they can manage and participate in the bid & offer negotiation process. 7

RAILINC I ACACSO Legacy-depre web application Pros – Users were able to submit bid/offer transactions – Notifications sent via and EDI Cons – Not under Single Sign-On (SSO) – Interface - input only – No proactive validations – Errors not real-time 8

RAILINC I ACACSO secureconnect.railinc.com Depre web application

RAILINC I ACACSO Depre web application

RAILINC I ACACSO Depre web application Decommissioned March 24, 2013

RAILINC I ACACSO Car hire rate negotiation 12

RAILINC I ACACSO Bid and offer dashboard

RAILINC I ACACSO Open offers

RAILINC I ACACSO Open offer summary

RAILINC I ACACSO Open offer detail

RAILINC I ACACSO Respond to open offer

RAILINC I ACACSO Respond to open offer

RAILINC I ACACSO Closed offers

RAILINC I ACACSO Closed offers summary

RAILINC I ACACSO Copying a closed offer

RAILINC I ACACSO Expiring agreements

RAILINC I ACACSO Expiring agreements summary

RAILINC I ACACSO Notifications

RAILINC I ACACSO Notifications summary

RAILINC I ACACSO Creating a bid/offer

RAILINC I ACACSO Select bid purpose and bid type 27

RAILINC I ACACSO Transaction details 28

RAILINC I ACACSO Car details – adding equipment 29

RAILINC I ACACSO Car details – adding equipment 30

RAILINC I ACACSO Car details – CSV upload 31

RAILINC I ACACSO Review offer 32

RAILINC I ACACSO Submit offer 33

RAILINC I ACACSO CHARM query 34

RAILINC I ACACSO CHARM results 35

RAILINC I ACACSO Bid/offer query 36

RAILINC I ACACSO Bid/offer results 37

RAILINC I ACACSO November 2013 release New features and enhancements – Automatically remove invalid cars w/original offer – Add current agreed rates to rate information screen Creating a new offer Responding to an open offer Copying a closed/expiring offer – Direct CHARM query results to create a new bid/offer – Load historical CHARM data – Jan-2011 to current month Rolling three years in production – Expiring agreements: View list of spot/special offers that do not have a new rate negotiated 38

RAILINC I ACACSO What’s next? 2014 – Four quarterly releases New features and enhancements New query – CHARM and Umler® characteristics – RPSWC EDI432 upgrade Update from version 3030 to 7010 Increase CIC segment from 1500 to

RAILINC I ACACSO Questions?