Tech Fellow TC

THE ROLE OF THE TECH FELLOW Assist faculty one-on-one (in person, , phone, chat, web conferencing) (Moodle, Google Apps, Mahara, Alfresco, Adobe Connect, Second Life, Qualtrics, the SmartBoard, etc.) Run orientation sessions and workshops Test new tools and upgrades Produce online and off-line help documentation (handouts, videos, websites) Manage “Techfellowhelp” shared mailbox and maintain twitter postings Present best practices at Faculty Tech Dialogues and various events Assist faculty one-on-one (in person, , phone, chat, web conferencing) (Moodle, Google Apps, Mahara, Alfresco, Adobe Connect, Second Life, Qualtrics, the SmartBoard, etc.) Run orientation sessions and workshops Test new tools and upgrades Produce online and off-line help documentation (handouts, videos, websites) Manage “Techfellowhelp” shared mailbox and maintain twitter postings Present best practices at Faculty Tech Dialogues and various events

Tech Fellow

TECH FELLOW WORKFLOW

Tech Fellow Weekly Meetings 3 F2F meetings -1 Remote meeting – 2 HRS Shared Agenda Participant list Text chat

Tech Fellow Weekly Meetings Host – Scribe AGENDA – Useful Links – Announcements /Urgent Deadlines – Issues of the week – Projects – Presentations – Testing – Tweet of the week – Action Items

Tech Fellow Training Model

Self Monitoring - Mentor

Self Monitoring -Mentee

HOW THE TECH FELLOWS ARE RECRUITED Criteria : Technical abilities, knowledge of security policies, Teaching or mentoring experience Good interpersonal and communication skills Flexible schedule – (2 semesters) Team workers, problem solvers Self-directed learners, Respect deadlines, reliable, proactive, take initiative, not afraid of making mistakes, can resolve conflicts, accept criticism, and are able to cope with stress

HOW THE TECH FELLOWS ARE RECRUITED.... Priority = assign a Tech Fellow to the department in which he/she is enrolled Recommendation from departments Job application Interview Detailed questionnaire Face to Face or Skype meeting

TF Interview process

Challenges Faculty Outreach Turn over Physical space Faculty expectations