Brainchild Judge Nelson Wolff o Designed for – not adapted to the digital age 3 Foundational Pillars o Access o Resources o Education $2.2 Million Start.

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Presentation transcript:

Brainchild Judge Nelson Wolff o Designed for – not adapted to the digital age 3 Foundational Pillars o Access o Resources o Education $2.2 Million Start Up o Savings from other capital projects o Private donations 11 Months Concept to Launch o Doors opened September 14, 2013 HISTORY

Provide all Bexar County residents technology access to enhance literacy, promote reading as recreation and equip residents of our community with necessary tools to thrive as citizens of the 21st century. MISSION

True literacy - Extends beyond the ability to read o Skills to gain meaning o Effectively communicate Digital literacy - More than knowing technology o Locate o Organize o Understand o Evaluate o Analyze Lack of these skills = functional illiteracy WHY IT MATTERS

BiblioTech offers a digital alternative to traditional public libraries Instead of public going to the library, BiblioTech brings the library directly to the public No physical barrier to access No financial barrier to access ACCESS

Configuration: o Digital reading room o 2 group study rooms o Children’s area o Lounge o Café Equipment includes: o 48 desktops o 200 children’s readers o 600 e-Ink readers (external use) o 45 iPads (internal use) o 10 laptops (internal use) o 4 surface tables o Adaptive technology County-Owned facility located 3505 Pleasanton Rd. o Opened to the public September 14, 2013 o Approximately 4,800 sq. ft. ACCESS

77,000 Patrons

Digital libraries are uniquely positioned to serve disadvantaged users o Patrons with Disabilities o Patrons in Rural Areas o Senior Citizens o Low-Income Communities o Incarcerated Bricks and mortar libraries more than book repositories o “Third Place” o Learning Hubs o Community Gathering Space o Distribution Site DIGITAL VS. PHYSICAL

Website Visits 739,028 eBooks Borrowed 220,131 eReaders Borrowed 11,538 Registered Patrons 81,668 RESOURCES

BiblioTech Culture o “Learning Noise” o Patrons raise hands for help o Focus on customer service o Tech savvy front staff, uniforms o One-on-One assistance o “Patron’s Pick” tech classes Desktop Usage 34,296 Foot Traffic 220,672 E-Readers Borrowed 9,967 PHYSICAL LIBRARY

UTSA Partnership 5 Focus Groups Middle and High School Students ① BiblioTech as “safe” space ② Increased attention to academics ③ Staff relationships ④ “Home-away-from-home” ⑤ Social opportunities ⑥ “Freedoms” and “Responsibilities” ⑦ Digital world access IMPACT

EDUCATION

Paradigm Shift in Metrics Framing of Accountability Outputs vs. Outcomes Numbers vs. Narratives IMPACT

Embrace our idiosyncrasies WHAT HAVE WE LEARNED?

The patron is ready and willing - not always able

We can spread wide, but not thin

One size does NOT fit all

Wheatley Courts – ConnectHOME Tri-Centennnial Celebration – 27 Suburban Cities – Histories and Archives National Digital Library Coalition – Technology Development Partner – Best Practices WHERE ARE WE GOING?