CHI 2000Donk, Neerincx, Lindenberg, Pemberton 1 Usability Techniques for Web-based Services Diversity and Technology.

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Presentation transcript:

CHI 2000Donk, Neerincx, Lindenberg, Pemberton 1 Usability Techniques for Web-based Services Diversity and Technology

CHI 2000Donk, Neerincx, Lindenberg, Pemberton 2 Introduction A thought experiment: What is special about sites that you return often to? What gets you coming back?

CHI 2000Donk, Neerincx, Lindenberg, Pemberton 3 This tutorial About ‘diversity and technology’: recognising that people are different recognising that cultures are different identifying the technology and techniques to support such differences

CHI 2000Donk, Neerincx, Lindenberg, Pemberton 4 Today 17:15 Universal accessibility Individualisation Internationalisation 18:30 Break 19:00 Web-design technology specification techniques

CHI 2000Donk, Neerincx, Lindenberg, Pemberton 5 About the speakers Members of a team UWISH Usability of Web-based Information Services for Hypermedia

CHI 2000Donk, Neerincx, Lindenberg, Pemberton 6 Internationalisation

CHI 2000Donk, Neerincx, Lindenberg, Pemberton 7 Internationalisation Often referred to as I18N Could just as well be D16N: Deparochialisation