UPS United Parcel Service, typically abbreviated to UPS World's largest package delivery company and a provider of supply chain management solutions Headquarters in Sandy Springs, Georgia  Known for its brown delivery trucks and uniforms, hence the company nickname "Brown“ Own airline and air cargo delivery service based in Louisville, Kentucky  Primary business is the time-definite delivery of packages and documents worldwide

Portfolio UPS Standard UPS Expedited UPS Express UPS Express Plus UPS Express Saver less urgent shipments to destinations within Europe  less urgent shipments to destinations outside Europe guaranteed next morning delivery across Europe and fast delivery worldwide guaranteed early morning delivery for your most time-sensitive shipments guaranteed delivery during the next business day across Europe and fast delivery worldwide

Notification before delivery Comparison MaxiPak Sign UPS Standard UPS Expedited UPS Express UPS Express Plus UPS Express Saver Dimensions Max L/W/H <150cm Total <300cm L+2*(H+W) = max 330 cm Extra charge (Big Parcel): max 419 cm Length is max 270 cm Max Weight 30kg 70kg Volumetric weight: L*W*H/5000 Insurance EU: €500 NON EU: €100 Additional: €1500 N/A Money-Back guarantee Delivery - POD with signature Some destinations “driver or letter box release” Signature mandatory: extra charge (€1) Delivery Network Postal Operator in destination country Own network Notification before delivery Email sent for every new event (optional) Attempts Country specific 3 delivery attempts Delivery in UPS Access Point or Depot POD by letter or fax extra charge (€4,95) – COD is 1% of value that is sent with minimum of €18,05 for international shipments MaxiPak Scan covering most features available in MaxiPak Sign + ATLAS solution

30 countries within Europe 60 countries and territories Comparison MaxiPak Sign UPS Standard UPS Expedited UPS Express UPS Express Plus UPS Express Saver Worldwide 30 countries within Europe 60 countries and territories 30 countries Transit Times (# days) Europe DE: 2-4 FR: 2-4 ES: 3-6 UK: 2-5 within 1-2 days Next day delivery by 10.30 AM or noon Next day delivery by 9:00 a.m Next day delivery ROW AU: 5-12 CN: 5-13 NO: 3-8 RU: 5-9 US: 4-8 AU: 8 CN: 6-7 RU: 6 US: 6 Second business delivery day by 10.30 AM or noon Asia: Delivery day +2 or +3 by noon US & Canada: Next day delivery by 9 AM Asia: day+2 day by 9AM US & Canada: End of second business day Asia: 2-3 business days Returns ERS+ Print return label upfront Electronic return label Print and mail return label UPS 1 or 3 Attempt Returns Plus Extra features DDP-solution to NON EU destinations C.O.D On Call/Daily Collection UPS World Ease (restricted number of countries) Saturday Delivery SURCHARGE: Fuel / Delivery to residential address / remote areas UPS WORLD EASE: consolidated customs clearance when you group several shipments into one MaxiPak Scan covering most features available in MaxiPak Sign + ATLAS solution