ICBA Traing & Consultancy www.icbatc.com.my 20 TIPS ON IMPROVNG HUMAN RELATIONS ICBA Training & Consultancy.

Slides:

Advertisements

Similar presentations

Successful Job Interviews

Advertisements

Team Work Tip… Treat others the way that you would like to be treated.

How to Win Friends and Influence People NDLA Conference, September 21, 2012 Fargo, ND Presented by Wendy Wendt, Director, Grand Forks Public Library

The following are ten ways to harness the power of active-listening: Concentrate on what the speaker has to say. Listen for content and emotion to understand.

Communicating Like a Teacher Leader  Do you ever find yourself having a hard time getting children to do what you want?  Do you ever want to win.

Interpersonal Communication

Shine As A New Employee Your key to success!. Purpose:  Help you make an easier transition as a new employee  Lead you to job satisfaction & success.

How to Win Friends and Influence People Principles from How to Win Friends and Influence People Dale Carnegie

How to Negotiate a Successful, Profitable Close. Workshop Objectives 1. Establish personal credibility and increase individual comfort level during negotiations.

Conversation Skills: When I Disagree. Definitions WordDefinition compromise the settlement of a dispute with a solution that benefits both parties criticism.

That Wins Friends & Influences People Seminar Objectives  Close the gap between how we see ourselves and how we are perceived  Increase self-confidence.

Effective Communication Rapport. Introduction People are our greatest resource. Most everything you’ll ever want in life, you’ll need someone else.

By Nancy Summers Published by Brooks Cole Cengage Learning 2009

How to win your friends and be happy Dale Carnegie.

SELF - ESTEEM Benefits of high: What is it? Influenced by:

Ben Escoe and William Parker. Book Definition of Diversity A characteristic of a group of people where differences exist on one or more relevant dimensions.

Communicating for Results Seventh Edition Cheryl Hamilton, Ph.D.

Exhibit Professionalism Characteristics of Health Professionals.

Welcome to Trig/Analyt Mrs. Holman. Welcome to Trig/Analyt Mrs. Holman There are 9 words on the side board. Place your name under the ONE word that you.

Adaptable. These are the skills we will be trying to develop this week Be able to suggest and explore new roles, ideas, and strategies. Be able to be.

Communication. Imagine… You have left your home to live in a strange country you might never have even heard of for before You have left your home to.

Customer care 1. Objectives Understand customer and his needs Taking care of customer to his satisfaction Listening to customer Complaint handling

LEADERSHIP. What is leadership? Leadership is a process by which a person influences others to accomplish an objective and directs the organization in.

Conflict Resolution Can You Hear Me Now? 5. Conflict Internal discord that results from differences in ideas, values or feelings. 5-2.

Chapter 10 -Team work and Carnegie’s Principles

1-2 Training of Process FacilitatorsTraining of Coordinators 6-1.

Teamwork A Guide to Working Better in a Group. Learning Objectives By the end of the session the student will be able to: Identify the different roles.

Customer Service ITS computer labs live/video/clips/nick-burns/2786/?__cid=thefilter.

LEADERSHIP AND LIFESTYLE FORUM HOW TO WIN FRIENDS AND INFLUENCE PEOPLE PRESENTED BY DR.SEBASTIAN NDEGE(MD,PGDIRM)

“Nobody ever listened himself out of a job” -President Calvin Coolidge.

From Telephones to Front Desk Patient Management.

Communication Skills. What are communication skills? They are important skills that involve: Words- the foundation of effective communication. Gestures-

Social Aspects of Health Building Healthy Relationships.

Being Team Player Occupational Preparation Ms. Gikas.

Interpersonal Communication. Introduction Interpersonal communications means "showing appropriate ways to exchange your ideas and needs."

National SAM Innovation Project. 325 schools 58 districts 13 states: California, Delaware, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana,

Effective Communication Rapport. Introduction People are our greatest resource. Most everything you’ll ever want in life, you’ll need someone else to.

Become A Better Speaker

Assertive Conflict Resolution Win-Win Solutions. Aggressive Behavior When I take my own rights into account and not the other person’s. Everyone should.

Chapter 14Copyright 2002 Houghton Mifflin Company - All Rights Reserved 1 By Mona J Casady Chapter Fourteen Developing Positive Relationships By Mona J.

How to improve effective listening skills?

Strengthening Your Interpersonal Relationships. 1. Don’t criticize, condemn, or complain about people.  There’s no faster way create resentment toward.

Topics of Discussion Manage the Personal Relationship Gain trust within the Professional Relationship Create measurable work expectations and accountability.

Click anywhere to start the presentation Business Etiquette.

Social Wellness Presented by: Sue Anderson, MS Jennifer Hung, Psy.D.

How to Win Friends and Influence People SPLASH Class H4197 November 20, 2010 Christopher Luna Literature by Dale Carnegie.

Working with people!.  Bad attitude  Late to meetings  Demands to know what they’ve missed  Lazy  Encourage them to be more active/positive  Tell.

Professional Experiences for Preservice Teachers Supervised or Mentored?

NEGOTIATION. NEGOTIATION Is the process in which two or more individuals or groups, having both common and conflicting goals, state and discuss proposals.

But why is this class required and what will I learn?

Peacemaker is the one who hates fighting and tries to stop arguments. He will never be in trouble with anyone and is the type of person that everybody.

Self Esteem “To establish true self-esteem we must concentrate on our successes and forget about the failures and the negatives in our lives.” ~Denis Waitley.

 The Habits of Successful People Obj Be proactive  Plan ahead  Take responsibility.

1. Don’t criticize, condemn, or complain about people. There’s no faster way create resentment toward you than to criticize or complain about a person.

Mr. Vivek Bindra Director - Global ACT

Gateway to Literacy Class Rules. You should raise your hand if you have a question.

© BLR ® —Business & Legal Resources 1501 Customer Service Skills How We Can All Improve.

Page 1 SCHOOL DISCIPLINE – TIP SFOR CLASSROOM MANAGEMENT AND DISCIPLINE.

Learning to Think On Your Feet: Improv Skills for Supported Employment (a.k.a How to Win Friends and Influence Clients/Consumers/Employers/ Parents and.

Dealing with Difficult People

Destructive Communication

Conflict and Communication

Conflict Resolution.

Learning to Think On Your Feet: Improv Skills for Supported Employment

What is a healthy working relationship?

Getting Along With Others

Classroom Management & Discipline

Essential Human Relation Skills for Disagreeing Agreeably

Presentation transcript:

ICBA Traing & Consultancy 20 TIPS ON IMPROVNG HUMAN RELATIONS ICBA Training & Consultancy

ICBA Traing & Consultancy 20 TIPS ON IMPROVNG HUMAN RELATIONS 1.Treat everyone with respect and dignity 2.Always try to see the other person’s point of view. Avoid sarcastic remarks 3.Seek out the good in people 4. 4.Be a good listener; never interrupt 5. 5.Accept constructive criticism 6. 6.Admit your mistakes 7. 7.Never lose temper 8. 8.Share ideas, skills, experiences and pertinent information

ICBA Traing & Consultancy 20 TIPS ON IMPROVNG HUMAN RELATIONS 9.Speak positively of others or not at all 10.Be loyal to others 11.Treat people equitably 12.Assist others in their growth and development Give honest & sincere appreciation Call attention to people’s mistake indirectly Concentrate on the relationship, not the person’s personality

ICBA Traing & Consultancy 20 TIPS ON IMPROVNG HUMAN RELATIONS 16.Ignore minor irritations 17.If you must find fault, begin with praise 18.Smile 19.Create a win-win situation 20.Never argue; nobody ever wins an argument