Hospitality Operations Objective 3.05 - Engineering

Objective 3.05 - Engineering What is the purpose of Engineering? To keep the facility in top condition for safety, guest satisfaction, and profitability

Objective 3.05 - Engineering What are the (6) functions of Engineering? Maintenance Deep Cleaning Repairs Remodeling Resource Management Emergencies

Objective 3.05 - Engineering Preventative Maintenance Cleaning and repair of equipment that is in working order. Examples – Air Filters, Washing Machines, Replacing Parts, Removing Parts Preventative Maintenance Schedule

Objective 3.05 - Engineering Deep Cleaning More thorough cleaning that involves extra time or equipment Often the responsibility of the Housekeeping department. Examples: Flipping Mattresses, Cleaning under and behind furniture, cleaning walls and carpets

Objective 3.05- Engineering What are the (3) systems that Engineering is responsible for? Electrical Plumbing Heating and Air Conditioning HVAC Systems – Heating, Ventilation, and air conditioning Keeps guests either warm or cool

Objective 3.05 - Engineering What are (4) examples of Parts and Equipment that require maintenance? Roofs, Walls, Floors (Structure) Parking Lot Elevators and Escalators Kitchen Equipment

Objective 3.05 - Engineering Vocabulary – Informal and Picture Definition Preventative Maintenance Deep Cleaning Potable Water – Safe Drinking Water Non-Potable Water – Not clean enough to drink but usable HVAC Systems Book Work – Page 344 – Answer Review Questions 1, 2, 3, 4

Objective 3.05 - Engineering Part II Explain the Responsibilities of Engineering for guest rooms and public areas in a hotel Organizes all the maintenance requests Most of the requests involve repairs Keep guest rooms/public areas in good condition Guests call front desk/front desk calls engineering Swimming Pools – Chlorine – kills pathogens and other microorganisms pH Valve – Level of acidity or alkalinity (cloudy water)

Objective 3.05 - Engineering Eight tasks of Grounds keeping Landscaping Watering Weed Control Mowing Trimming Fertilizing Trash Removal Beautification of lawn and gardens

Objective 3.05 - Engineering Responsibilities of the Following: Chief Engineer – The top manager of the engineering department (may also be called plant manager or facility manager) Skilled Technician – Electricians, Plumbers, Sound, HVAC, Carpenters, Painters Maintenance Staff – General Maintenance Workers

Objective 3.05 - Engineering Part II – Vocabulary – Informal and Picture Please answer the following on back of Cryptogram – 3.05 Chlorine pH Valve Landscaping Groundskeeper Chief Engineer