Peer Mediation Training

A helper A fair person A good listener A person you can trust Role of Mediator A helper A fair person A good listener A person you can trust A dependable person

A Person who interrupts A Person who takes sides A Mediator is not.. A Judge A Police Officer A Person who interrupts A Person who takes sides A Person who gives advice

Confidentiality What does this mean? We will come up with a GROUP definition.

Confidentiality means…. Peer Mediators keep secrets and do not tell other people about problems they’ve discussed during mediation.

Diversity Awareness Conflicts occur because of differences between people Peer mediators help disputants find commonalities to solve their differences

Diversity Training Activities Inside/outside circle Walking the line

Active Listening Activity How well do you listen?

Is listening with action. Active Listening… Is listening with action. Shows people that you care about what they have to say.

Neutral Stage Make good eye contact Look interested Lean forward Nod your head Encourage person to talk “Okay….Uh huh….. I see….Go on…”

Repeat what the person says. Restate Repeat what the person says. “So, you believe that she took your pencil.”

“it sounds like you feel angry about this.” Reflect Use a feeling to reflect their feelings: “it sounds like you feel angry about this.”

Active Listening Practice

“I Messages” I feel _____________ when you _______________ and I want _________________ Teach students to attack the problem, not the person Peer mediators help disputants appropriately channel their emotions during sessions by modeling the use of I messages.

The Peer Mediation Process Introduction/Greeting Ground Rules Active Listening Agreement Closing

Now you try … Role play Peer Mediation process

Peer Mediation Quiz

Sign Commitment & Certificates