Shopper Marketing Roles & Responsibilities 3.22.15.

Slides:



Advertisements
Similar presentations
GTM GBS Process.
Advertisements

A BPM Framework for KPI-Driven Performance Management
2014 WHOLE FOODS ROCKY MT VENDOR BUSINESS REVIEW One of Whole Foods Market’s Core Values is to focus on creating on-going win-win partnerships with our.
Roadmap for Sourcing Decision Review Board (DRB)
Thank you for considering Fox Designs Studio for your project.
State of Indiana Business One Stop (BOS) Program Roadmap Updated June 6, 2013 RFI ATTACHMENT D.
The key steps in an annual cycle Produce the annual work programme Create an annual Internal Audit plan for approval by the Audit Committee, typically.
Managing Customers & Sales in Enterprise Solutions Derek Butts.
Confidential & Proprietary to ECRM Miles Road, Suite A | Solon, Ohio | | (440) Excellence Our mission is to radically improve the.
Why Market First  We Work with a Retailer’s Call Center or the Market First Preferred Call Center to Maximize their Effectiveness by Offering:  Scripting.
Acquire Foundational Knowledge Of Marketing Information Management To Understand Its Nature & Scope.
Advertising Management
Effort in hours Duration Over Weeks Or Months Inception Launch Web Lifecycle Methodology Maintenance Phases Copyright Wonderlane Studios.
Delivering a Planning Services Engagement Software Assurance Planning Services.
1.05: Marketing information
© 2008 IBM Corporation Sales Training IBM SystemsGreen Energy Efficiency Rapid Assessment Scott Barielle STG Lab.
Trade Marketing Process Deeb MacDonald & Associates, L.L.C.
A PRODUCT COPYRIGHT © 2014 PATENT PENDING
“Excellence in Brand Management” IFA Company Overview – 2011.
Roles and Responsibilities
1 Modern Marketing Strategies Presented by Josh Williams Electronic Marketing Presentation // November 30, 2006.
Copyright © IRI, Confidential and proprietary. Expanding Your Training Outlook with E-Learning IRI eSuite See - Act – Win.
Building profitable customer loyalty
Best Practice Sharing Example : Disposables Communication Trial in Asda (UK) Objectives of this in store initiative: Persuade Asda to add Disposable messaging.
MSF Requirements Envisioning Phase Planning Phase.
The Account Executive’s Job Description. Account Service Advertising is an ideas business. People create ideas. Good account executives like working with.
This presentation outlines the following: How we believe we can help Electronic Marketing Strategy Marketing Overview SMS Marketing Overview Electronic.
1 Copyright © 2004, Manugistics, Inc. All rights reserved. Objectives At the end of this section you will be able to:  Understand the key pains and challenges.
Sales Plan. Agenda Executive Summary Sales Objectives - Overall Existing Sales Performance Customer Segmentation & Action Plans Opportunities & Territories.
Reduce Costs, Gain Control, and Improve Processes Insert Date Insert Client Logo.
1 Modern Marketing Strategies Presented by Josh Williams Electronic Marketing Presentation // December 19, 2006.
Are you looking for an opportunity to join a company that has a long history and an exciting future? A place where you can grow within an international.
Retail Coverage ROI Test Pre-Read March 30, 2009.
Zero Movers in REX March Key Messages Distribution is a critical building block in the 2012 Food plan Achieving the goal of increasing distribution.
What would Mark Hutchinson Bring to your Sales Organization ?
12 3 Electrolux + Hanley Wood: The Strategy for an Accountable Business Partnership.
Created DASHBOARDS Get a quick snapshot of your audience and campaign activity.
January 2016 Demo and Training NetApp Content Syndication.
September 2016 Please contact your Shopper Marketing Manager for questions.
Publishing Services Bureau Web Communications Services Tips for managing the publication process Communications Workshop October 23, 2003.
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. The Value Review.
Hudson International - Regional Operations Director Purpose Reporting directly to the Regions COO and supporting the Hudson International Area Director,
TM Asia & RHB Banka IT Blueprint Concept and Methodology of an IT Platform to Support an Exclusive Bankassurance Draft Version 1.0.
INNOVATIVE DIGITAL SOLUTIONS HOW WE DO BUSINESS….
TACTICAL APPROACH 0-3 MONTHS3-6 MONTHS6-9 MONTHS9-12 MONTHS+ 1) Listen Gain insights from listening to audience, Discover where the y “hang out” and what.
WIX Filters Fleet Sales Process 1. Wix….The Right Choice 2.
Anytime, Anywhere Access Benefits Functionality Work Order Administration Dispatch Work Order Work Order Details New Work Order Additional Functionality.
IS&T Project Reviews September 9, Project Review Overview Facilitative approach that actively engages a number of key project staff and senior IS&T.
Category Manager – Perfurm & Cosmetic Purpose The BU Category Manager is responsible for the implementation and quality of standards within Category Management.
SP Business Suite Deployment Kick-off
Rapid Launch Workshop ©CC BY-SA.
2016 in-market UPFRONT Media brief
Roles and Responsibilities
Cloud University Live: 8 Steps to Build Your Cloud Go to Market Plan
Jitasa Overview.
Microsoft 365 powered device offers Execution Guidance
Dollars Dominance The latest annual revenue numbers in Supermarket News’ 2016 Top 75 US & Canadian Food Retailers & Wholesalers list clearly reveal the.
Marketing for Office 365 FY17 PIE Program Deck.
PMC – Office Hours Topic: Campaign Management.
GRANTS ACCOUNTING.
GRANTS ACCOUNTING.
Downstream Future Leaders Program
iLuv Creative Technology
STRATEGIC ACCOUNT REVIEW
Maximize Distribution Effective distribution On Premise (Assortment) Effective distribution Retail (Power Play)
Promotion performance matters more than ever
GRANTS ACCOUNTING.
Presentation transcript:

Shopper Marketing Roles & Responsibilities

THE RELATIONSHIP FUNDAMENTALS Meet Your Team

33 Customer Excellence HQ & Brand Leads Sophie Taczynski Sr. Account Director Jeremy De Wulf Account Director WM, Sam’s Club, Costco, BJ David Adams (temp) Account Executive WM, Sam’s Club, Costco, BJs Jeannie Sexton Account Director Target, Meijer Jocelyn Chiurco (temp) Account Supervisor Kroger Reva Sydow Sr Account Executive Safeway/Albertsons, HEB Diana Keller (temp) Account Director Ahold, Publix, Food Lion Emaleigh Dudley Account Executive Program Execution Diana Keller Account Supervisor Family Dollar, Dollar General Danny Bowers Account Executive Program Execution IN Customer Excellence Team *Three members are temporarily helping with plans until the permanent member joins the team MENU David Adams Sr. AE

THE RELATIONSHIP FUNDAMENTALS IN Scope of Work: Customers Covered & Team Interaction

55 Walmart Sam’s Club, BJs, Costco Kroger Ahold Publix Food Lion/Delhaize Dollar General, Family Dollar Safeway/Albertsons HEB Target Meijer 14 Retailers Managed by IN CET

66 Customer/ Shopper Insight Integration Shopper Plan Development Program Management, including execution Budget Management Sell In Support IN CET: Work w/RSM to identify key customer objectives including State of the Business, What’s working what’s not, Trade Effort Priorities, SM effort priorities and key customer planning meetings/timelines for planning year over year. IN CET will contribute to brief build with SMM, own relationship with IN concepting, creative, and insights team. IN CET will manage Shopper Marketing Planning for 14 customers by gathering information, providing plans and recommendations and/or requests and securing SMM approval on all plans. IN CET: Manage assignment brief creation and own master planning and concepting timeline development for full plan delivery. IN CET will secure SMM consideration, review and approval before finalizing plans or program execution. IN CET owns execution of total SM plan for 14 customers. Ownership of each program includes execution timeline, material development and delivery of all files to retailer for final approval, production and delivery. Own program re-cap schedule and review. IN CET: Own Top-line Budget Reporting to SMM. Own and manage budget estimation, obtaining approvals, entry into Intrack, reconciliations, and monthly reporting to SMM. For all SM funded programs, invoices and deductions need to be provided to IN CET for monthly reconciliation & tracking. IN CET: Develop and own final delivery of sell-in deck to RSM’s for customer delivery. Represent SM in customer sell-in, as needed, in tandem with SMM. There is no travel budget so most attendance will be via conference calls. IN CET: Owns relationship between R&B and IN Insights. Determine when and where insights are needed for 2016 plans. Work closely with team to develop program strategy for customer delivery. IN CET Roles & Responsibilities to support SMM & RSMs

77 Ways of Working: Sales Team & IN CET Ongoing RSM Meetings Weekly R&B RSM and IN CET meetings IN CET will send recap notes to RSM & Sigrid within 24hrs Broker Communications Brokers included in weekly RSM/IN CET calls CET to reach out to brokers for all customer specific information including but not limited to: - SKU info - Trade Activity - Price Promos Program Development IN CET team to work with RSMs on initial stage of program development Plans to be approved by Sigrid prior to being shared with RSM. Then, move to retailer presentation. RSMs and CET revise/finalize as needed based on retailer feedback/requests Final plans with budgets to be approved by Sigrid and handed off to IN CET for execution Retailer Communication Retailer presentations led by RSM, with IN CET support IN CET team to lead all communication as it relates to execution, with RSM/broker support, as needed

88 Approval & Management Process Retailer Specific Category Solution Non-Retailer Specific Category Solution Brand Specific Activation Request through Sales (from Customer) Brand Specific Activation Request through Brand Program Type RSM/Broker BRAND or RSM RSMBRAND Who submits the Request? Who leads the request (owns & manages)? SMM Who has input? SMM,Category & Customer Mgr R&B IN IN CETInsights & IN CETIN CET IN CET, Insights, Creative, Concepting SMM, Category Mgr & Brand SMM & Brand IN CET, Insights, Creative, Concepting SMM & Brand R&B IN Who manages execution? Who approves program? R&B SMM IN IN CET

99 Northeast Mid-AtlanticSoutheastNorthwestSouthwestCentral A&P- $10C&S SouthBL/WDWincoStaterSpartan Golub- $6MerchantsAG FlHyVeeGrocers Supp.Central Gr DeMoulasInglesAssociatedSavemartBrookshireAlb- Jewel Bozzutto'sAcmeSSISmart & FinalRoundy's KrasdaleWeisAssociatedAffiliatedSchnucks Wegmans FarewayAlbertson PhoCertco Shaw’sKVAT (M-M)C&S WestAlbertson SocPig M-W White RoseAWIAlbertson UtahBashasKmart Gen TradingPig AlaC&S HawaiiAffiliated PhoDot JetroMarc GlassAlbertson OrUnited SupMarsh AG NEMitchellURMFood4less Save a Lot OleanAG LaLong's DrugUnified GrocersSupervalu TopsW.Lee FlowerAlbertson’s Mid MountainAWG C&SSoutheastHaggens WakefernOlean Tops Laurel Giant Eagle Retailers Covered under Menu Marketing

10 Menu Marketing- Tier 2 & 3 Customer Programs IN will partner with R&B Foods to develop a Menu Marketing system supporting Ragu and Bertolli. Menu marketing support will include development of turnkey shopper marketing platforms. Platforms will be developed for use at Tier 2 & 3 customers, as listed on the previous slide. Tactics for each platform will be developed, uploaded and available for ordering via the Menu Online Ordering Portal. In will develop insight driven MENU MARKETING platform concepts and creative based on key drive times, overall corporate, product segments and specific brand objectives. IN will develop and execute all MENU MARKETING platforms developed through online system with offline production through preferred vendors, and handle program storage and fulfillment. Each R&B RSM/Partner Brokers will have a unique log in to the portal for developing programs and ordering. Ordering steps include Intuitive tactic selection with some level of customization; retailer specifications for POS will already be built into the system. Anticipated System Roll Out May 2015

11 Incremental Program Request Process RSM to fill out the “Payback” form for any incremental opportunities. Submit to Sigrid, Sophie and IN CET lead Sigrid & team to review each opportunity and provide feedback/approval (72 hours required) Once approved, RSM to work with CET to develop and finalize program IN CET to lead program development and execution

Thank You