Disaster Recovery 2015 Indiana Statewide Payroll Conference Michael Ievoli-Client Support Specialist IV, Major Accounts September 16, 2015 Copyright © 2015 ADP, LLC. Proprietary and Confidential.

2 What is a Disaster Recovery Plan? Provides an organized and consolidated approach to managing response and recovery activities following any unplanned incident that effects the processing of vital Payroll/HR functions All policies, procedures and related systems, for all activities, receive continuous review and are updated on an as needed basis Copyright © 2015 ADP, LLC. Proprietary and Confidential.

3 What is a Disaster Recovery Plan? Disaster Recovery Plans should answer three basic questions: What is its objective and purpose? Who will be the people or teams who will be responsible in case any disruptions happen? What will these people do (the procedures to be followed) when the disaster strikes? Copyright © 2015 ADP, LLC. Proprietary and Confidential.

4 Why is a Disaster Recovery Plan Important? A Disaster Recovery Plan should be developed to: Provide an organized and consolidated approach to managing the response and recovery activities following any unplanned incident, thereby avoiding confusion and reducing exposure to error Provide prompt and appropriate response to any unplanned incident, thereby reducing the impacts resulting from service interruptions Recover essential business systems in a timely manner, increasing the ability of your organization to recover from a damaging loss to sensitive and vital data

5 When to implement a Disaster Recovery Plan? Disaster Recovery Plans are designed to create a state of readiness that will provide an immediate response to any of the following: Incidents causing physical damage such as fire, smoke or water Incidents which affect critical business systems infrastructure Impending or unexpected disasters, such as severe weather External incidents which potentially could cause a service interruption, such as a loss of electrical or telecommunication services Copyright © 2015 ADP, LLC. Proprietary and Confidential.

6 Creating a Disaster Recovery Plan Steps to consider when developing a Disaster Recovery Plan: Identify/document recovery time objectives Identify/document required critical resources Identify/document processes that can be performed manually Find/secure temporary office space/equipment if needed Find suitable temporary housing for employees, if needed Keep backup files at an offsite location Test and communicate your Disaster Recovery Plan Backup servers at an offsite location for quick recovery of data Copyright © 2015 ADP, LLC. Proprietary and Confidential.

7 Creating a Disaster Recovery Plan Identify/document recovery time objectives: Research and determine the maximum amount of time that your payroll dept. can cease all functions without creating severe impact to your employees and/or your business Copyright © 2015 ADP, LLC. Proprietary and Confidential.

8 Creating a Disaster Recovery Plan Identify/document required critical resources: Staff Equipment Technology Physical Location Vendors Copyright © 2015 ADP, LLC. Proprietary and Confidential.

9 Creating a Disaster Recovery Plan Identify/document processes that can be performed manually: Can checks be calculated manually? How can we deposit taxes in a timely manner? Can deposits be made? Can required benefit payments be made? Copyright © 2015 ADP, LLC. Proprietary and Confidential.

10 Creating a Disaster Recovery Plan Find/secure temporary office space/equipment if needed: Short Term Office Lease Hotel Conference/Meeting Rooms Vendor offices, if applicable Copyright © 2015 ADP, LLC. Proprietary and Confidential.

11 Creating a Disaster Recovery Plan Find suitable temporary housing for employees, if needed: Location of interim office? How convenient is location for employees? Will overnight accommodations be needed? Copyright © 2015 ADP, LLC. Proprietary and Confidential.

12 Creating a Disaster Recovery Plan Keep backup files at an offsite location: Off site Central Records Warehouse Off site server Secondary paper copies Hard media (i.e. CD Rom, USB Flash Drive) Copyright © 2015 ADP, LLC. Proprietary and Confidential.

13 Creating a Disaster Recovery Plan Test and communicate your Disaster Recovery Plan: Make documentation available to all pertinent employees Communicate with key individuals/stakeholders on a daily basis Run testing simulations, so that any discrepancies and inefficiencies can be uncovered/addressed Copyright © 2015 ADP, LLC. Proprietary and Confidential.

14 Creating a Disaster Recovery Plan Backup servers at an offsite location for quick recovery of data: Electronic Vaulting Frequent Updating Fastest Recovery Least downtime/impact to the organization Copyright © 2015 ADP, LLC. Proprietary and Confidential.

15 How to implement a Disaster Recovery Plan Upon notification of an event that may impact your business, the people responsible for Disaster Recovery will begin following the Disaster Recovery Plan. To implement: Assemble IT leadership, the Disaster Recovery teams, and business unit executives Conduct a damage assessment (based on pre-established guidelines). Evaluate degree of destruction and/or the impact on your company’s ability to operate Decide whether your Disaster Recovery Plan needs to be activated

16 Don’t have a Disaster Recovery Plan? In situations where a natural disaster occurs and a Disaster Recovery Plan is not in place, some examples of employee payment are: Last record of hours collection Percentage of base pay paid to employee Fixed flat dollar amount paid to all employees Copyright © 2015 ADP, LLC. Proprietary and Confidential.

17 Disaster Recovery Plan-Resources Make a list of all essential resources, staff and procedures that need to be recovered Contact any outside vendors that are essential to the processing of payroll Work with a preferred provider of payroll office supplies, check stock, to make it as easy as possible to function in this stressful situation Create a backup form of payment for employees (i.e. Payroll Debit Cards) that can be used in an emergency situation Copyright © 2015 ADP, LLC. Proprietary and Confidential.

18 Disaster Recovery Plan Questions? Copyright © 2015 ADP, LLC. Proprietary and Confidential.