© Prentice Hall, 2005 Business Communication Today 8eChapter Applying and Interviewing for Employment

© Prentice Hall, 2005 Business Communication Today 8eChapter Employment Messages Application letters Job-inquiry letters Application follow-ups

© Prentice Hall, 2005 Business Communication Today 8eChapter Tips for Application Letters Be specific Address salary requirements Keep it short Show some personality Aim for high quality

© Prentice Hall, 2005 Business Communication Today 8eChapter Types of Application Letters Solicited Unsolicited –Getting attention –Building interest –Increasing desire –Motivating action

© Prentice Hall, 2005 Business Communication Today 8eChapter Cultural Considerations The right style and approach Proper tone and format

© Prentice Hall, 2005 Business Communication Today 8eChapter Other Employment Messages Job-inquiry letters –Exhibit interest –Show initiative –Obtain application Application follow-ups –Exhibit interests –Show persistence –Update application

© Prentice Hall, 2005 Business Communication Today 8eChapter Employment Interviews Organization’s objective –Match applicants with the organization Applicant’s objective –Match goals and abilities with the job

© Prentice Hall, 2005 Business Communication Today 8eChapter Typical Interview Sequence Screening stage Selection stage Final stage

© Prentice Hall, 2005 Business Communication Today 8eChapter Types of Interviews Structured Open-ended Group Stress Video Situational

© Prentice Hall, 2005 Business Communication Today 8eChapter What Do Employers Seek? Fit with the organization –Personality –Background –Style Qualifications for the job –Knowledge –Skills –Abilities

© Prentice Hall, 2005 Business Communication Today 8eChapter Preemployment Testing Job-skills tests Psychological tests Drug tests

© Prentice Hall, 2005 Business Communication Today 8eChapter Interview Preparation Conduct preliminary research Think ahead about questions Build your confidence Polish your interview style Plan to look good Arrive prepared

© Prentice Hall, 2005 Business Communication Today 8eChapter Conduct Preliminary Research The OrganizationThe Opportunity Full name Location Age Products Industry position Earnings and growth Overall structure Job title Job functions Job qualifications Career path Salary range Travel Relocation

© Prentice Hall, 2005 Business Communication Today 8eChapter Plan for Questions Skills Goals Achievements Interests Attitudes Relationships

© Prentice Hall, 2005 Business Communication Today 8eChapter Prepare Some Questions Are these my kind of people? Will I enjoy the work? Do I want this job? Does the job pay well? Who will supervise me? What about my future?

© Prentice Hall, 2005 Business Communication Today 8eChapter Plan for the Interview Build your confidence Polish your interview style Plan to look good Arrive prepared

© Prentice Hall, 2005 Business Communication Today 8eChapter Build Your Confidence Minimize weaknesses Maximize strengths Manage apprehension

© Prentice Hall, 2005 Business Communication Today 8eChapter Polish Your Style Mock interviews Nonverbal skills Voice training

© Prentice Hall, 2005 Business Communication Today 8eChapter Plan to Look Good Clothing Accessories Grooming

© Prentice Hall, 2005 Business Communication Today 8eChapter Arrive Prepared Paperwork Travel time Waiting time

© Prentice Hall, 2005 Business Communication Today 8eChapter Interviewing for Success Screening interview –Differentiate yourself Selection interview –Cover your strong points Final interview –Emphasize your personality

© Prentice Hall, 2005 Business Communication Today 8eChapter Three-Step Interview Process Warm-up phase Question-and-answer stage The close

© Prentice Hall, 2005 Business Communication Today 8eChapter The Warm-Up Phase First impressions Body language

© Prentice Hall, 2005 Business Communication Today 8eChapter Questions and Answers Asking and responding Listening to the interviewer Handling personal questions

© Prentice Hall, 2005 Business Communication Today 8eChapter Close of the Interview Concluding gracefully Discussing salary Reviewing notes

© Prentice Hall, 2005 Business Communication Today 8eChapter Following Up After the Interview Thank-you messages Inquiry messages

© Prentice Hall, 2005 Business Communication Today 8eChapter More Follow-up Messages Asking for more time Accepting an offer Declining an offer Job resignations