GTA Update State Agency Heads September 5, 2007

Georgia Technology Authority Assessment and Transition Timeline 1

Georgia Technology Authority Scope of Sourcing Assessment Covers IT processes, assets, facilities for 13 agencies ▪ ▪Data center services ▪ ▪Desktop services ▪ ▪Telecommunications ▪ ▪Support functions Determines how services compare to minimum standards ▪ ▪Service delivery and service level targets ▪ ▪Business continuity and disaster recovery ▪ ▪Condition, life cycle, cost to refresh and maintain IT assets Best practices provide comparison of operational IT functions and processes 2

Georgia Technology Authority Assessment Activities To Date TPI selected to assist with assessment, Aug. 3 ▪ ▪Extensive experience in public & private sector IT assessments and implementation, including the state of Texas Governor named Steering Committee, Aug agency staff trained on data gathering templates, Aug. 22 and 23 Agency interviews and data gathering, Aug. 27 – Oct. 26 3

Georgia Technology Authority GTA Transition Vision Superbly manage IT infrastructure services for the state of Georgia Ensure Georgia’s IT investments create business value for state agencies and state taxpayers Mission Work collaboratively with agency partners to define the best solution for IT service delivery to Georgia’s state government Guiding Principles State’s interests come first Work as partners Earn trust 4

Georgia Technology Authority IT Assessment Steering Committee Jim Lientz, Chief Operating Officer Tommy Hills, Chief Financial Officer Trey Childress, OPB Director Bart Graham, Revenue Commissioner B. J. Walker, DHR Commissioner Lauren Travis, Governor’s Office Sid Johnson, Office of Implementation Bill Williams, GTA Board of Directors Lonice Barrett, Governor’s Office Todd Cowan, Chair of the CIO Council Patrick Moore, GTA Derek Reynolds, GTA Steve Nichols, GTA 5

Georgia Technology Authority Sourcing Assessment Objectives Identify best options IT infrastructure services delivery Create a plan for GTA and the state to manage IT infrastructure services investments Implement a stable, predictive financial model for IT services Ensure all sourcing decisions and resulting implementations support the state of Georgia in being the best managed state 6

Georgia Technology Authority What Will Participating Agencies Get? Operations Assessment Report ▪ ▪Process implementation assessment ▪ ▪IT Business Continuity / Disaster Recovery process assessment ▪ ▪IT assets and data center facility assessment Agency Baseline Report ▪ ▪Scope of work and associated service levels – volumes and utilization ▪ ▪Performance quality – performance metrics Mark to Market Analysis ▪ ▪GTA Shared Services ▪ ▪The Enterprise ▪ ▪Select agency managed towers, where applicable 7

Georgia Technology Authority What You May Hear The assessment is designed to force agencies to use GTA services. Assessment results will not be meaningful to agencies. Agencies will not know what is in the business plan. Agencies should know how they compare to each other. 8

Georgia Technology Authority Keeping Agencies Informed “GTA v.2010” page on GTA Web site, ▪ ▪Up-to-date summary ▪ ▪Presentations ▪ ▪Frequently asked questions for questions and Educational sessions/workshops SharePoint site for participating agencies 9

Georgia Technology Authority