Rels 300 / Nurs October 2015 Reflective Journal #2 Respectful Communication

Support your capacity for moral consciousness (instead of moral blindness or moral complacency) Raise your awareness of the diversity of possible choices and value perspectives Enhance your ability to respect and appreciate the moral commitments and beliefs of others, and self-awareness of your own moral values, perspectives, beliefs and choices. Increase your capacity to detect and address bias, discrimination and lack of empathy. Goals of reflective journaling 300/330 - appleby2

22 September 2011 $42 million dollars donated by the Matthew & Carolyn Bucksbaum Family Foundation to improve doctor-patient interaction According to a 2001 survey by the Commonwealth Fund, 1 in 5 American adults had trouble communicating with their doctors, and 1 in 10 felt they had been treated disrespectfully during a recent health care visit. University of Chicago Bucksbaum Institute for Clinical Excellence 300/330 - appleby3

“The goal [of the Institute] is to enhance the skills of physicians as advisers, counselors, and navigators to help patients make informed decisions when facing complex treatment choices.” Director Mark Siegler says that “effective doctor- patient relationships can improve outcomes in diabetes, arthritis, chronic headaches.” “Caring for a patient means caring about the patient” Compassion and communication 300/330 - appleby4

As a health care recipient, what do you value most in your health care provider? What sorts of interactions make you feel affirmed and respected? Have you had experiences that made you feel disempowered, alienated or disrespected? As a future health care provider, what attitudes and actions will enable you to provide empathetic and respectful care for your patients? Components of superb patient care 300/330 - appleby5