C ONSUMER P ROTECTION A GENCIES
F EDERAL
C ONSUMER I NFORMATION C ENTER Provides information on government publications on topics of interest to consumers
C ONSUMER P RODUCT S AFETY C OMMISSION Promote safety from unreasonable risk of injury from products Set safety requirements Tests products Conducts research and education programs
US P OSTAL S ERVICE Enforces laws against fraud by mail Receives complaints from individuals Helps consumers recover money Provides information on common mail fraud scheme
US D EPT OF A GRICULTURE Inspects and grades food Ensures quality of food
F OOD AND D RUG A DMINISTRATION Sets and maintains purity and safety standards for foods, drugs, and cosmetics Researches contents new health and drug products Inspects food and health aide plants Ensures accurate labeling Removes unsafe products from the market
N ATIONAL H IGHWAY T RAFFIC S AFETY A DMINISTRATION Set requirements for motor vehicle safety, maintenance, and fuel economy Test vehicles and other automobile products for compliance with laws Conducts research on ways to save fuel an increase highway safety Investigates consumer complaints about vehicle safety
E NVIRONMENTAL P ROTECTION A GENCY Works with businesses to reduce pollution and make our environment healthier
F EDERAL T RADE C OMMISSION Works to ensure that there is fair competition in the market by eliminating unfair or deceptive practices
S TATE
P UBLIC U TILITIES C OMMISSION Regulates rates utility companies can charge; utility companies include gas, oil, water, electricity, and telephone
W EIGHTS AND M EASURES /D IVISION OF S TANDARDS Maintains scales, packages, gasoline pumps, and labels to guarantee true weights and measurements
L ICENSES Gives a person the right to conducting business or practice the profession
A TTORNEY G ENERAL Protects states citizens from fraud and criminal acts
P RIVATE C ONSUMER D ETECTION O RGANIZATIONS
C ONSUMER F EDERATION OF A MERICA Lobbying group that informs government and public about consumer issues
C ONSUMER R EPORT Informs consumers about products good and bad
B ETTER B USINESS B UREAU Persuades businesses to fix problems or fulfill promises to consumers about products or services
R EVIEW Lobbies to the government on consumers’ behalf? Ensures your gasoline pumps are accurate? What Ms. Harrison needs to lawfully be a public school teacher? Who serves as the state’s version of the Federal Trade Commission? Who serves as a mediator for consumer-business issues on the private level? Who makes sure that you are not overcharged for your electric bill?