Customer Service By: Tiffany Breshears
Responsibilities Fulfill customer needs Ensures customer satisfaction Attracts potential customers Maintains customer records Resolving product or service problems Assist selling & returning product Updating account information Provide quality service Prepares product or service reports Collecting & analyzing customer information
Personal Qualities - Hardworking -Respect & integrity -Team player -Detailed oriented -Problem solving -Strong communication skills -Strong Listing skills -Resolving conflict -Multi-tasking -Organized -Motivated
Education & Abilities Education - Most require a high school diploma Or higher Abilities -0-3 years of experience -Knowledge of computer -Problem solving Process orders Fulfills customer needs Assist with purchases and returns Has knowledge of field Ensure customer satisfaction
Salary Estimated salary in US: $33,252 Estimated salary in Escondido is 31,884
Locations & Availability In malls & shopping centers world wide - Insurance agencies, banks Job outlook is 15% -Most work in customer contact centers -Most work fulltime
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