National Benchmarking: How the data is used

Main Purposes of Benchmarking: Identify National Priorities Service Improvement Share Knowledge and Good Practice Evidence Value

A Joined Up Process

NCOGS – informing and influencing the agenda on our behalf Reporting on trends, outcomes of strategies and need to the DCSF, Ofsted, NGA, colleagues Examples: – Outcome of reconstitution – Very limited use of national programmes e.g. Taking the Chair – and implications…

NSIG Agreeing benchmarking priorities and building them into the National Service Improvement Group’s Strategic Plan Identifying colleagues to take the plan’s priorities forward Example: Research into barriers to governance for BME population – Linda Lissimore. Jan. 2008

M42 Analysing the data and identifying current issues 3 years’ data collected so trends now identifiable Problems with form addressed Recommendations about future content made to NSIG Publication of articles to inform colleagues Website development

The Regions Sharing local knowledge Local benchmarking groups So far: ERCOGS, SW&SECOGS, NECOGS but need other regions to develop - If not a dedicated group then analysis should be regular agenda item for regions

Using the data to improve their services by – Building priorities into service plans – Consulting with Service Review Groups – Engaging with customers – Appraisal targets – Informing the whole team’s activities COGS

Consider and be ready to report back on: How are you actively using the data? From all that you know about the context we are in, what should be the future benchmarking priorities? - what would you like measured? - what questions would need be asked?