Measuring University Outreach and Engagement: CSLCE End of Semester Survey Nicole C. Springer Center for Service-Learning and Civic Engagement Michigan State University MCC Winter Network Meeting Lansing, MI March 22, 2013

Roadmap What is service-learning at MSU Who do we survey What do we evaluate How do we use the information

Our Mission Provide engaged, service-focused, community-based, mutually beneficial, integrated learning opportunities for students, building and enhancing their commitment to academics, personal and professional development, and civic responsibility.

Service-Learning at MSU Community engaged scholarship divided into three different levels: 1)Academic 2)Curricular 3)Co-Curricular

Who do we survey?

Participation

Survey Population

Who didn’t make the cut? Short Term Opportunities Judicial Referral Teacher Education Interns Registered Student Organizations

Represent! You don’t have to send the survey out to everyone The sample is a select number of people that will come to represent the population you are researching Questions to ask: –How many people are in the larger group? –How accurate do we want the results? –How confident do we want to be about our results? Taken from:

Sample Size: The Equation ss =Z 2 * (p) * (1-p)c 2 Where: Z = Z value (e.g for 95% confidence level) p = percentage picking a choice, expressed as decimal (.5 used for sample size needed) c = confidence interval, expressed as decimal (e.g.,.04 = ±4)

Sample Size: Online assistance

It’s Survey Time

Assessment Types Formative –Occurs before or during –Goal is to improve project design –Great for qualitative methods Summative –Occurs at the end –Goal is to show impact –Suitable for quantitative methods; mixed is better Taken from:

Process 3 s are sent –1 st is sent a month before finals from program staff –2 nd is sent 2 weeks before finals from survey site –Final is sent during last week of service from survey site Helpful Tip: Track by address

How often Every academic year End of Fall and Spring Semesters Beware of survey fatigue and competing surveys

Respondents

What information do we collect? Background information Impact Goal achievement Site Evaluation Self Reflection

Background Information: Framing the student experience Question Logic

Impact and Motivation

Goal achievement: Preparation

Site evaluation: Training and Supervision

Self Evaluation

Placement evaluation

Reflection

How do we use the information?

Reflective Practice and Engaged Scholarship Adapted from: Kellogg, W.A. (2002). Community development and environmental Quality: Benefits and challenges using a service learning model for university engagement. Journal of the Community Development Society 33(2),

In practice… Challenges Exemplars Reflection Preparation Quality Learning Motivations

Example of multiple uses

Questions?

Contact Information Center for Service-Learning and Civic Engagement Michigan State University Student Services Building 556 E. Circle Dr. #345 East Lansing, MI Phone: Fax: Web: servicelearning.msu.edu © 2012 Michigan State University Board of Trustees