ESSENTIAL MANAGEMENT PACKAGE For Physical Rehabilitation Centers Kate Wilson, Technical Advisor, LMG November, 2014

Help people to regain their mobility, rebuilding healthy families, healthy communities Why we are here? What are some challenges to making this happen?

What does it take? Management support systems Properly trained providers delivering services Managers who can lead teams to get results quality care and positive outcomes for clients Supportive, engaged, committed enabling environment

ESSENTIAL MANAGEMENT PACKAGE (EMP) PURPOSE: 1.Identify and address weaknesses in management systems 2.Develop staff competencies and commitment Leadership and Management by Design for rehabilitation centers Leadership Development Modules Standard procedures for systems Clinical and technical standards

Real work/life challenges Action-based learning

Strengthening Essential Management Systems The EMP will help center managers and their teams: Establish standards for their essential management systems Evaluate their management systems for routine monitoring and quality improvement Prioritize capacity building Take action to improve their management systems Participatory Assessment: EMSAT Essential Management Systems Manual

Management Systems and Processes Program Management Strategic planning Planning, annual operations programing Work group organization, direction and coordination Identification of funding resources Human Resources Management and Development Recruitment, selection and hiring of personnel Personnel administration Payroll administration Personnel development Workplace safety and hygiene Procurement Planning of goods and services to be procured Procurement of goods and services Storage and distribution of goods Monitoring the appropriate use of resources SYSTEMS BASIC PROCESSES

Financial Management Results-based budget management Analytical cost accounting Financial accounting, recording and control of fixed assets and insurable goods Cash and banks General Services Maintenance and cleaning of infrastructure and equipment Safety and security administration Fleet management Information Management and Quality Improvement Monitoring information--recording, timeliness and quality Monitoring service production, cost and quality Reporting Systems and Processes continued SYSTEMS BASIC PROCESSES

5 Phases of the EMSAT 1.Pre-Assessment 2.Systems Review by Key Staff 3.Consensus Meeting 4.Prioritization Meeting 5.Analyzing priority management processes and developing and implementing an improvement plan :

EMP Leadership Modules will help center managers and their teams: Create an inspiring shared vision for accomplishing the mission of their organizations Apply leading and managing practices to improve: – Weaknesses identified in management systems – Service delivery at the center – Teamwork and effectiveness Use a Challenge Model process for identifying and achieving measurable results Align stakeholders around a common challenge Leadership Development for Center Managers and Staff

LDP Module Content Board Alignment Meeting 1: Leading, Managing and Governing for Results 2: Vision, Mission and Scanning the Current Situation 3: The Team Challenge and Measurable Result 4: Focusing and Root Cause Analysis 5: Interventions and Action Plan 6: Aligning and Mobilizing 7: Team Work, Leadership Approaches 8: Working Effectively in Teams 9: Inspiring 10: Evaluating and Starting the Process Again Board Results Presentation Meeting Leadership Development Modules

THANK YOU! Additional Questions?