Online Housing Registration Instructions. The online housing reservation system will open on January 30 at 11:00 AM EST. Following are a set of screen.

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Presentation transcript:

Online Housing Registration Instructions

The online housing reservation system will open on January 30 at 11:00 AM EST. Following are a set of screen shots from the Festival housing registration system which you can use to familiarize your singers with the system. It functions just like any other online hotel registration site (Expedia, etc) so it should not require any extensive training. There are notes typed onto the bottom of each slide that you can use for a presentation.

Housing Q&A Q.When does Festival housing registration open? A.Housing opens January 30, 2012 at 11:00 AM EST. Q.Which hotels include breakfast? A.The Magnolia Hotel and Embassy Suites include breakfast in their room rate. Q.What is the walking terrain like in downtown Denver? A. The area of downtown where the hotels and performing arts center are located is relatively flat.

Housing Q&A (cont.) Q.What dates before and after Festival are the GALA hotel rates available? A.The GALA rates are available three days before and three days after Festival. Q.When I check out of my room can the hotel split charges between roommates? A.Yes, the hotel front desk can make those arrangements for you. Q.If I am not included on the rooming list given to the housing bureau can I check-in to a friend’s room/ A.No, if the hotel does not show you registered to stay in that room you will not be able to check in. Q.Can I call the hotel’s reservation service and access the GALA rates and the GALA block of rooms? A.No

Housing Q&A (cont.) Q.What is the address for the Denver Housing Bureau? Q.What is the acknowledgement number I get from the housing bureau used for? A.If you need to make a change to your reservation, the housing bureau will need the acknowledgement number to help you. Q.Can the hotels confirm my reservation if I call them before Festival? A.The reservations will not be released by the housing bureau to the hotels until early June. Only after that time will the hotels be able to confirm your reservation.