By the end of this module, you will be able to... Explain the importance of collecting data over time Define key measures Describe strategies to collect.

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By the end of this module, you will be able to... Explain the importance of collecting data over time Define key measures Describe strategies to collect and display data

MEASUREMENT Tells us: Where we started at the beginning of the project How we change over time When we have reached our target

COLLECT DATA OVER TIME Collecting data over time shows whether what we are trying to improve is getting better.

WHY NOT BEFORE AND AFTER? (Adapted from Provost and Murray, 2011)

SCENARIO 1 (Adapted from Provost and Murray, 2011)

SCENARIO 2 (Adapted from Provost and Murray, 2011)

SCENARIO 3 (Adapted from Provost and Murray, 2011)

TYPES OF MEASURES Outcome Measures: Show if changes are leading to improvement and achieving the overall aim of the project Process Measures: Show whether a specific change is having its intended effect Balancing Measures: Help ensure that changes to improve one part of the system are not causing new problems in other areas

CHOOSING MEASURES The project charter will help specify the measures. Go back to your aim statement - what are you trying to accomplish? What will improve? By how much? By when? For whom?

CHOOSING MEASURES AIM STATEMENT: The wait time for the Get Better Clinic will decrease from an average of 135 days to less than 60 days by the end of this year. MEASURE: ?

FOR EXAMPLE… AIM STATEMENT: MEASURE:

CHOOSING MEASURES AIM STATEMENT: The wait time for the Get Better Clinic will decrease from an average of 135 days to less than 60 days by the end of this year. Outcome Measure: ? Process Measure: ? Balancing Measure: ?

FOR EXAMPLE… AIM STATEMENT: Outcome Measure: ? Process Measure: ? Balancing Measure: ?

DATA COLLECTION Start right away Small, frequent measures Integrate into workload Timely

DISPLAYING YOUR DATA Data shows where you are starting from and how close you are to reaching your aim Data helps you: Know how you’re doing Learn what is and isn’t working See the impact of changes Share your progress Start displaying data as soon as you have it

STEPS TO BUILDING A MEASUREMENT PLAN Define what you are going to measure. Determine when you are going to measure and what your sample will be. Determine how you are going to collect data. Determine how to display and analyze data. Disseminate information.

KEEP IN MIND… Small, frequent measures Timely data collection Integrate data collection into workload Measurement should speed things up, not slow things down.

TIME TO REFLECT Can you... Explain the importance of collecting data over time? Define key measures? Describe strategies to collect and display data?