part Chapter © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 1 McGraw-Hill Human Resource Management 1 Chapter 8

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 2 McGraw-Hill Understand how human resource managers recruit and select employees. Illustrate the various types of employee training and development methods. Describe different types of pay systems and how to evaluate employees. Describe the most important laws affecting the workplace with which human resource managers need to be familiar. Describe the key human resource management challenges facing managers today. Learning Objectives

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 3 McGraw-Hill People – Most valuable asset Employees expect fair payment The Human Resource Process Vital to development & strategic planning Broad responsibilities Introduction to HRM

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 4 McGraw-Hill Management begins with planning Five steps: –Prepare HR inventory –Prepare job analysis Job description Job specification –Assess future HR demands –Asses future supply –Establish HR plan Determining HR Needs

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 5 McGraw-Hill Expanding the Work Force POSITIONPAY SCALE PRESENT STAFF PRESENT PAYROLL PROJECTED STAFF PROJECTED PAYROLL MANAGEMENT Level 24 Level 18 $65,000 $45, $65,000 $45, $65,000 $45,000 CLERICAL Level 10 Level 6 $21,000 $16, $42,000 $48, $42,000 $80,000 PRODUCTION Level 14 Level 10 Level 8 Level 5 Level 4 $26,000 $19,000 $16,000 $13,000 $11, $78,000 $19,000 $32,000 $26,000 $143, $104,000 $19,000 $32,000 $26,000 $286,000 SALES Level 10 $26,0005$130,0007$182,000 TOTALS36$628,00050$881,000

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 6 McGraw-Hill Not always easy Internal candidates External candidates Difficult for small businesses Recruiting from a Diverse Population

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 7 McGraw-Hill Expensive process Six-step selection process: –Obtain complete application forms. –Conduct initial and follow-up interviews. –Give employment tests. –Conduct background investigations. –Obtain results from physical exams. –Establish trial periods. Contingent workers Selecting Employees