© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. PPT Version 3 | Content Last Edited XX/XX/XX Cynthia Oct 2013 ASSET MANAGER PUSH ADAPTER

© Copyright 2012 Hewlett-Packard Development Company, L.P.2 AGENDA Asset Manager Push Adapter Integration Overview Configuration Feature Limitation Troubleshooting Questions

© Copyright 2011 Hewlett-Packard Development Company, L.P.3 INTEGRATION OVERVIEW

© Copyright 2012 Hewlett-Packard Development Company, L.P.4 AM Push Adapter INTEGRATION OVERVIEW CMS (UCMDB) Universal Discovery Asset Manager 3 rd Party Push Adapter Population and Federation Adapter

© Copyright 2012 Hewlett-Packard Development Company, L.P.5 Understanding how it all works ARCHITECTURE UCMDBProbe Asset Manager DB TQL Engine Push Engine Enhanced Push Adapter AM Connector Asset Manager DB

© Copyright 2012 Hewlett-Packard Development Company, L.P.6 The Probe Components ARCHITECTURE –Enhanced Push Adapter Converting data from UCMDB data model to AM data model Instance/Tree Based −a UCMDB tree is converted into an AM tree Uses XML & Groovy configuration UCMDB Asset Manager

© Copyright 2011 Hewlett-Packard Development Company, L.P.7 CONFIGURATION

© Copyright 2012 Hewlett-Packard Development Company, L.P.8 Configuring the AM Connector AM PUSH ADAPTER –Administration Package Manager −AMPushAdapter −AMPushAdapterAPI_9.40 –Data Flow Management Integration Studio −Integration Point

© Copyright 2012 Hewlett-Packard Development Company, L.P.9 PACKAGE MANAGER –1. Copy the files below: \x64\*.dll \websvc\lib\*.jar –2. To discoveryResources\AMPushAdapter\amVersion\ folder –3. Create a package called AMPushAdapterAPI_.zip. –4. Deploy the AMPushAdapterAPI_.zip package.

© Copyright 2011 Hewlett-Packard Development Company, L.P.10 FEATURE LIMITATION

© Copyright 2012 Hewlett-Packard Development Company, L.P.11 Known Limitations FEATURE LIMITATION –DB2 DB Parallel mode not supported

© Copyright 2011 Hewlett-Packard Development Company, L.P.12 TROUBLESHOOTING

© Copyright 2012 Hewlett-Packard Development Company, L.P.13 TROUBLESHOOTING TIP #1 Read the AM Push Adapter Documentation! How to setup the integration correctly (includes Mandatory steps) Frequently Asked Questions Troubleshooting

© Copyright 2012 Hewlett-Packard Development Company, L.P.14 PROBLEM: TEST CONNECTION FAILS Integration Point cannot be created – Test Connection fails

© Copyright 2012 Hewlett-Packard Development Company, L.P.15 #5 TEST CONNECTION FLOW Adapter created on Probe Integration Studio in UCMDB AM API Data Base DB Client validate AM User/Pass #3 #2 #1 #4

© Copyright 2012 Hewlett-Packard Development Company, L.P.16 SOLUTION –Probe Probe is not online – Start the probe service Probe is restarting – Wait for it to finish loading Other Probe issue – Try to restart the Probe \runtime\log\WrapperProbeGW.log –Asset Manager DLLs and/or Jars are missing Deploy AM API follow manual –Oracle DB Client installed on probe machine Make sure the Client is 64 bit –AM Connection Make sure AM win client can login successfully and the user for the integration have the administration rights.

© Copyright 2012 Hewlett-Packard Development Company, L.P.17 DEMO

© Copyright 2012 Hewlett-Packard Development Company, L.P.18 REFERENCE Discovery and Integration Content Guide – Integrations SACM Solution – Configuration Guide Asset Manager Push Adapter CSO Training

Q & A Thanks

© Copyright 2012 Hewlett-Packard Development Company, L.P.20 SACM SOLUTION