STAKEHOLDER INFORMED SERVICE DESIGN

Agenda 1.Viable Calgary 2.Service Design 3.Employer Engagement 4.Connections 5.Outcomes

Viable Calgary Objectives › Change Attitudes › Address Job Retention › Increase Employment

Target Audiences 1.Industry associations, employers, senior level executives, HR professionals & hiring managers 2.Service providers and agencies & mainstream placement agencies 3.General public

2012

Service Design › Rethinking approach

Service Design › Risks and challenges?

Service Design › Who do we need?

Employers 2008

1.In today’s business environments, we need people who know how to adapt 2.Smart companies can mitigate the risk of labour force challenges by tapping into all human potential 3.Focus of diversity initiatives should be on ability 4.The right person for the job, is the right person for the job 5.Redefining employable Marketing and Communications Plan

SERVICE ELEMENTS

Employer Engagement Workforce Inclusion Plans

Employer Engagement Effective Strategy Forums

Marketing Campaign 2009 Employer Engagement

› Shift in attitudes › Where employers are at now

Marketing Campaign 2011 Employer Engagement

Connections › Evolution of relationship

Viable Calgary Outcomes › Quantitative › Qualitative › Impacts/Media/Awareness

Thank You