Benefit solutions for hospitals [insert date] Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 1.

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Presentation transcript:

Benefit solutions for hospitals [insert date] Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 1

What you should know about us © 2013 United HealthCare Services, Inc. 2 Last modified: 1/22/13

The value and advantage of UMR Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 3

Dedicated to serving hospitals Hospital specific Last modified: 7/10/2012 © 2013 United HealthCare Services, Inc. 4

Dedicated to serving you Hospital specific Last modified: 2/28/2012 © 2013 United HealthCare Services, Inc. 5

UMR Hospital Summit Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 6

Plan designs to keep care in-house Hospital specific Last modified: 2/15/2012 UMR can help you: Administer plans with any number of tiers Encourage members to use domestic providers © 2013 United HealthCare Services, Inc. 7

Taking control of plan costs Hospital specific Last modified: 2/28/2012 © 2013 United HealthCare Services, Inc. 8

More money in your pocket Hospital specific Last modified: 2/15/2012 Increase cash on hand Improve cash flow UMR can suppress checks for domestic services, allowing you to: © 2013 United HealthCare Services, Inc. 9

CDHP vs. traditional plan Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 10

CDHP vs. traditional plan Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 11

© 2013 United HealthCare Services, Inc. 12 Care management programs available Last modified: 7/11/12

Keys to success Last modified: 8/2/11 © 2013 United HealthCare Services, Inc. 13

Incentives and participation Source: Dee Eddington, PhD University of Michigan, 2006 Last modified: 8/2/11 © 2013 United HealthCare Services, Inc. 14

Flexible care management Hospital specific Last modified: 2/16/2012 © 2013 United HealthCare Services, Inc. 15

Coordinated care management Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 16

Hybrid care management Hospital specific Last modified: 2/28/2012 © 2013 United HealthCare Services, Inc. 17

Customized wellness programs Hospital specific Last modified: 2/28/2012 © 2013 United HealthCare Services, Inc. 18

Make the most of your pharmacy Hospital specific Last modified: 2/15/2012 © 2013 United HealthCare Services, Inc. 19

Delivering service excellence Multi-tier plan designs Custom provider networks Direct contracting Hospital self-pay Referrals Complex provider relationships Telephone and etiquette Organizational mission and culture Hospital specific Last modified: 2/15/2012 Specialized training for hospital teams: © 2013 United HealthCare Services, Inc. 20

Serving plan members Last modified: 7/10/12 21 © 2013 United HealthCare Services, Inc.

22 Your Customer First service team Last modified: 7/10/12

23 Your strategic account executive © 2013 United HealthCare Services, Inc. Last modified: 7/10/12

© 2013 United HealthCare Services, Inc. 24 Access to specialized support services Last modified: 7/10/12

Customer First delivers results Last modified: 7/10/12 © 2013 United HealthCare Services, Inc. 25

A reputation for smooth implementations Last modified: 11/8/11 © 2013 United HealthCare Services, Inc. 26

Robust reporting capabilities © 2013 United HealthCare Services, Inc. 27 Last modified: 1/9/13

InfoPort SM – online reporting tool Last modified: 8/2/11 © 2013 United HealthCare Services, Inc. 28

InfoPort SM – available reports Last modified: 8/2/11 © 2013 United HealthCare Services, Inc. 29

© 2013 United HealthCare Services, Inc. 30 Advantage Suite ® – online reporting tool Last modified: 1/23/13

Advantage Suite ® – available reports Last modified: 8/2/11 © 2013 United HealthCare Services, Inc. 31

Hospital-specific plan analysis Hospital specific Last modified: 2/15/2012 © 2013 United HealthCare Services, Inc. 32

Hospital-specific plan analysis Hospital specific Last modified: 3/19/2012 © 2013 United HealthCare Services, Inc. 33

Features for employers Last modified: 10/17/11 © 2013 United HealthCare Services, Inc. 34

© 2013 United HealthCare Services, Inc. 35 Features for members Last modified: 7/9/12

UMR helps hospitals… Hospital specific Last modified: 2/20/2012 © 2013 United HealthCare Services, Inc. 36

Hospital specific Last modified: 3/5/2012 © 2013 United HealthCare Services, Inc. 37