E- Gov Initiative Overview December, 2003

2 No single source of trusted, validated information is available for citizens and the emergency management community. –Frustrated with multiple federal sources that provide seemingly conflicting data. –Citizens are unsure about where they should go to find information and services. –Multiple government organizations are maintaining and/or developing overlapping capabilities. Many communities do not have the resources to acquire and run incident management software. –More than 50% of responder organizations do not have digital tools. This is found true in 50 states, 3,000 counties, 120 “high threat” cities, and much of the Federal government. Incident management software packages in the marketplace are not compatible with each other and thus do not allow the creation of a common operating picture. –Lack of interoperability is repeatedly identified as a pressing national need, as identified in the Nunn/Luger/ Dominici deliberations and legislation, InterAgency Board proceedings, the DOJ requirements study, and by the “Gilmore Commission”. Challenges

3 How does the Disaster Management Initiative address these Challenges? Value Proposition Unified point of access to disaster-related information and services for citizens and emergency organizations. Accelerated and improved quality of disaster preparation, mitigation, response and recovery minimizes the loss of life and property. Savings to Federal, State, local, and tribal governments due to interoperability. DM is an interagency initiative to: Meet the nation’s need for a unified point of access to disaster management information for citizens and appropriate Federal, State, local, tribal, and non-governmental authorities. Improve incident response (all hazards) and recovery by creating the ability to seamlessly and securely share information across the nation’s emergency management community.

4 Program Breakdown Information access and Emergency Management Community collaboration –DisasterHelp.gov portal Information sharing via Interoperability –EM-XML Standards Development –Disaster Management Interoperability Services (DMIS)

5 Program Breakdown (cont.) DisasterHelp.gov Portal Purpose Provide a place of integration for government partner’s disaster related content, notifications, and web based applications where 27 federal partners, NGOs, and other State and local agencies own and maintain content on the site. Provide online tools to allow responders to collaborate in preparation for and response to a Disaster Technology Built on Portal and Collaboration Center technology that runs Army Knowledge Online, Navy Knowledge Online, and DHSOnline Scalable to over 1 million users Secure, role-based security embedded within the application Allows users to Gather disaster related info from one authoritative source; View news and headlines and sign up for emergency-related notifications; Communicate and collaborate directly with the Emergency Responders community; Exchange documents in a secure on-line community; and Chat, meet, and discuss common issues related to disasters. Use specialty tools i.e. Self-assess, track, and report Urban Search & Rescue team readiness. Actual use: DisasterHelp.gov has 10,219 registered users from 49 states and supports 1,417 Knowledge Centers supporting collaboration and sharing of 10,672 MB of information. DisasterHelp.gov portal and Collaboration Center recognized as E-Gov best practice applications by winning a 2003 E-Gov Explorer Award. Urban Search and Rescue (US&R) division of FEMA uses the Readiness Assessment Tool to intelligently score and record the readiness of US&R Teams throughout the country. FEMA Mitigation Group uses Specialized Knowledge Center notification capability to send out targeted information to specific groups of users USDA distributes notifications of new disaster headlines, Secretariat Amendments, or Presidential Declarations.

6 1.EM-XML data standards development XML standards required to support the timely and accurate incident information exchange Emergency Interoperability Consortium Over 60 member organizations from industry and government Creating a “National” approach for developing emergency information XML data standards through an active partnership among the public, private and non-profit sectors in a fashion that will foster innovation across all sectors. CAP (Common Alert Protocol) is the first standard out of the box being adopted by EIC 2.Disaster Management Interoperability Service (DMIS) Provides an infrastructure with common service functions that enable different automated information systems to exchange data Provides a platform to assist standards-bodies, such as EM-XML, on prototyping, testing and implementation of emerging data standards Delivers a basic incident management toolset to registered emergency management user groups Program Breakdown (cont.) Two Key Components to Deliver Data Interoperability

7 What is the interoperability problem? Organization to organization interoperability tends to be inefficient Emergency Manager Emergency Operations Center City “B” Emergency Manager City “A” Emergency Operations Center Civil Support Team “A” “Pass the rumor telephone chaos.” FAX hassles “Same room syndrome” “Grease pencil and acetate”

8 What is the solution? Federal Region Local Interoperability Service enabling horizontal & vertical information sharing State EOC ICP

9 What’s an Interoperability Service? An infrastructure with common service functions that enable different automated information systems to “talk to each other.” Incident Management System A (Local) Incident Management System B (State) Incident Management System C (Federal) DMIS Interoperability Services Incident Creation Common Operational Awareness XML Based Standards Open API’s Desktop Mapping Shared Incident Information

10 DMIS used in 39 Incidents and 89 Exercises ODP Pre-positioned Equipment Program - Continuous situation awareness during IMF protests Colorado State Patrol - Traffic control coordination during wildfires Ashland Boyd County Kentucky -Multi-agency response coordination in: -Barge sinking -HAZMAT truck spill on Interstate -Heightened DHS alert Orangeburg County South Carolina -Multi-agency response coordination in: -Anthrax hoax -Snow event -Diesel spill -Ammonia spill -Suspicious package -Dam leak -2 Major HAZMAT traffic accidents -2 flooding events -Petroleum spill -Heightened DHS alert -Chemical plant explosion -Large-scale telephone outage Alachua County Florida - Coordinated all-agency tornado response USAF 509 Medical Group - Tornado response Johnstown, PA - Multi-agency coordinated response in mass casualty HAZMAT release USDA Animal & Plant Inspection Service - Newcastle disease response; high impact to regional poultry industry 41 st Civil Support Team Military Support to Civil Authorities during: - Chemical plant explosion - Manufacturing plant explosion Washington County Maryland -Multi-agency coordinated response in: - Flooding - Hurricane Isabel Laurel, Maryland - Multi-agency response coordination: -Hurricane Isabel -Major fire with evacuation Catasauqua, PA -Hurricane Isabel MD Office of Emerg. Mgt. -I-81 closure – major accident -I-70 closure – sinkhole -Petroleum spill Nevada Test Site Operations Center - Coordinated evacuation and cleanup during major diesel spill Alaska Office of Homeland Security - Multi-agency coordinated response in river flooding, summer 2003

11 DMIS State Interest & Current User Groups = considering installation for assessment = installed; assessment in progress = installed; decision made for state-wide roll-out = installation visit requested As of 09/10/03: User Groups - 46 States & DC - 6 FEMA Regions - 7 Federal Agencies