HUMAN RESOURCES 21 April 2009

LEADERSHIP BE WILLING TO DO ANYTHING YOU ASK OF YOUR PEOPLE, EVEN IF YOU ARE NOT ABLE TO DO EVERYTHING.

CLINICAL STAFF HOSPITAL MEDICAL STAFF ARE USUALLY NOT EMPLOYEES MANY DOCTORS AND VIRTUALLY ALL NURSES AND PHYSICIAN EXTENDERS ARE STRAIGHT EMPLOYEES

HUMAN RESOURCES MANAGEMENT ACQUISITION RETENTION & MAINTENANCE SEPARATION

ACQUISITION PLANNING RECRUITMENT SELECTION ORIENTATION

JOB DESCRIPTIONS WHERE AND WHAT ARE THE JOB QUALIFICATIONS –MINIMUM –DESIRABLE SPECIAL CONDITIONS BASIC LEGAL DOCUMENT WITH OR WITHOUT A CONTRACT

PRE-EMPLOYMENT INTERVIEWING CHECK CREDENTIALS YOURSELF TESTING –MENTAL OR PHYSICAL –ABILITIES NEEDED TO PERFORM A JOB –ADVERSE IMPACT ON A PROTECTED GROUP ?

PROHIBITED DISCRIMINATION RACE COLOR NATIONAL ORIGIN RELIGION GENDER AGE 40 TO 70 PREGNANCY HANDICAPPED STATUS

CIVIL RIGHTS ACT TITLE VII EXEMPTIONS - NOT DISCRIMINATION –BONA FIDE OCCUPATIONAL QUALIFICATION –TESTING & EDUCATIONAL REQUIREMENTS –SENIORITY - UNIONS –AFFIRMATIVE ACTION - MAYBE

SEXUAL HARASSMENT DISCRIMINATION ACCORDING TO COURT RULINGS SEXUALLY HOSTILE WORK ENVIRONMENT

ADA 43 MILLION AMERICANS IN 1990 REASONABLE ACCOMMODATION UNLESS UNDUE HARDSHIP ON THE EMPLOYER MUST BE OTHERWISE QUALIFIED DRUG ABUSE AND TESTING ARE NOT COVERED

PHYSICAL EXAM COMMUNICABLE DISEASE - OK DANGER TO OTHERS - OK EVERYTHING ELSE –PROBABLY NOT OK SET UP A MOCK JOB CHANGE THE JOB

RETENTION COMPENSATION BENEFITS EMPLOYEE ASSISTANCE SAFETY & HEALTH CAREER COUNSELING

COMPENSATION BASED ON THE JOB AND PERFORMANCE SHOULD BE PERCEIVED AS FAIR MUST BE CONSISTENT AND NOT DISCRIMINATORY

FAIR LABOR STANDARDS ACT OF HOURS A DAY &/OR 40 HOURS IN 7 DAYS 80 HOURS IN 14 CONSECUTIVE DAYS EXEMPT EMPLOYEES AGE 18 FOR HAZARDOUS WORK –HEALTHCARE IS HAZARDOUS

BENEFITS LEGALLY REQUIRED SOCIAL SECURITY - FICA WORKER’S COMPENSATION UNEMPLOYMENT INSURANCE COBRA (1985)

BENEFITS INSURANCE –HEALTH, DISABILITY, LIFE, ETC LEAVE –HOLIDAYS, VACATION, SICK, FUNERAL, PERSONAL, EDUCATIONAL PENSION –EMPLOYER VS EMPLOYEE

EMPLOYEE ASSISTANCE STARTED FOR ALCOHOLISM NOW FOR ALL SUBSTANCE ABUSE ALSO LEGAL, FINANCIAL, EMOTIONAL PROBLEMS % OF WORKFORCE ON DRUGS HEALTHCARE ABOUT TWICE AS BAD

FAMILY & MEDICAL LEAVE ACT UNPAID LEAVE UP TO 12 WEEKS A YEAR COVERED –NEW CHILD –SERIOUS PERSONAL HEALTH CONDITION –CARE OF A DEPENDENT WITH A SERIOUS HEALTH CONDITION

WORKPLACE SAFETY WORKER’S COMPENSATION –STATE LAW –BENEFITS THE EMPLOYER OSHA & EPA HOSPITALS HAVE ALL THE HAZARDS

SPECIAL SAFETY PROBLEMS PATIENTS ARE DANGEROUS AND HARD TO HANDLE –BACK INJURIES –ASSAULTS AIDS/HIV –PROTECTING WORKERS –PROTECTING PATIENTS

MAINTENANCE APPRAISAL TRAINING & CONTINUING ED CORRECTIVE COUNSELING DISCIPLINE

PERFORMANCE APPRAISAL USUALLY A RATING SCALE DONE EVERY 12 MONTHS “ALL THE CHILDREN ARE ABOVE AVERAGE”

SYSTEMS FAILURES MOST PROBLEMS ARE SYSTEMS PROBLEMS MOST PROBLEMS ARE BLAMED ON PEOPLE CHANGE THE SYSTEM NOT THE PEOPLE

POWER LEGITIMATE AUTHORITY REWARD COERCIVE EXPERT REFERENT/CHARISMATIC

REWARD/PUNISHMENT PRAISE SELECTIVELY DISCIPLINE COLLECTIVELY

DISCIPLINE EVEN HANDED POSITIVE IF POSSIBLE CORRECTIVE COUNSELING WELL DOCUMENTED INCLUDED IN PERFORMANCE EVALUATIONS OF EMPLOYEE AND SUPERVISOR

SEPARATION QUIT –BETTER JOB OR BETTER PLACE DISCHARGE –FIRING VS LAYOFF RETIREMENT DISABILITY DEATH

SEPARATION ACTIVITIES PRE-RETIREMENT PLANNING –INCOME –INSURANCE OUTPLACEMENT EXIT INTERVIEWS