Managing Donor Expectations Who ever said giving away free stuff would be easy.

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Presentation transcript:

Managing Donor Expectations Who ever said giving away free stuff would be easy

Understanding Today's Donor Smarter More Involved Asks the hard questions

Your Elevator Speech Before you can approach a donor, you have to understand your mission. World Vision’s GIK Division creates and enhances World Vision work by obtaining, processing and distributing high quality donated product that link corporations, volunteers, communities and churches with the poor worldwide.

Keys to Success Develop a professional relationship with donor Strengthen the connection with your end users to ensure proper use of GIK Have best in class processes

Procurement of gifts-in-kind based on field needs GIK shipping & distribution Monitoring & evaluation of GIK use Field-level GIK needs assessment & planning informed by Program Contact National Office planning (Sector strategies ) GIK Process

Stories and Pictures

Reporting

Questions for me Before we break up into small groups, do you have any questions?

Small Group Discussion Break into groups of five to seven. Make sure each group has some experts and newbie's. Questions 1. Do you find it harder to work with donors or the field? Why? 2. What reports do share with donors 3. How do you handle difficult donors, suggestions for improving this process 4. Who are your recipients? How do you ensure they can meet your donors expectations?