Cornell Xin Li For ARL Assessment Forum January 11, 2008.

Slides:

Advertisements

Similar presentations

Needs Assessment A brief overview of needs assessment in the context of using ID to plan instructional programs.

Advertisements

ACT Canada TDM Summit Halifax| October, 2008 Telework Pilot : The City of Calgary.

Putting Your Best Foot Forward with Council Presented by: Anne Marie Madziak, SOLS OLA Super Conference February 3, 2011.

1 of 21 Information Strategy Developing an Information Strategy © FAO 2005 IMARK Investing in Information for Development Information Strategy Developing.

Using LibQUAL+ to Develop Accountability with Key Stakeholders Raynna Bowlby Based upon presentation made w/co-presenter Dan O’Mahony (Brown U. Library)

OCFMA Spring Conference October 29, 2013 Spencer Wood, Associate Director Maintenance and Operations Lindsay.

The Library Assessment Journey at Emory For MLAW Meeting ALA Midwinter January 20, 2006 Susan B. Bailey Library Assessment Coordinator.

Keeping Assessment On the Radar Margaret Martin Gardiner Assessment Librarian The University of Western Ontario Library Assessment Conference 5 August.

Key components of quality management system and further challenges

. The Balanced Scorecard and MIS— Strategy Development and Evolution Jim Self Management Information Services University of Virginia Library 20 th Pan.

1 MAIS Student Administration Advisory Group Meeting #30 June 7, 2006.

Copyright 2006 Prentice-Hall, Inc. Essentials of Systems Analysis and Design Third Edition Joseph S. Valacich Joey F. George Jeffrey A. Hoffer Chapter.

Two Decades of User Surveys The Experience of Two Research Libraries from 1992 to 2011 Jim Self, University of Virginia Steve Hiller, University of Washington.

Anne R. Kenney SCLD Annual Conference April 24-26, 2006 The Sum of its Parts: Consolidated Storage, Management, and Delivery Services.

Performance Measurement and Strategic Information Management

Feasibility Analysis Chapter 3

UWM CIO Office A Collaborative Process for IT Training and Development Copyright UW-Milwaukee, This work is the intellectual property of the author.

MGT-555 PERFORMANCE AND CAREER MANAGEMENT

1. 2 Shaped by our Catholic Benedictine heritage, CSS provides intellectual and moral preparation for responsible living and meaningful work.

+ Measuring Teaching Quality in the Online Classroom Ann H. Taylor Director, Dutton e-Education Institute College of Earth and Mineral Sciences.

5. How to Amass Evidence (Evaluation) of Change and its Effects? How does assessment drive transformative change in the classroom, at the department level,

UGA’S STRATEGIC PLANNING DASHBOARD Allan Aycock Director for Assessment and Accreditation Shweta Doshi Business Intelligence Application Analyst 1.

Information Systems Planning

LibQUAL Tales from Past Participants Vanderbilt University Library Flo Wilson, Deputy University Librarian

Library Assessment in North America Stephanie Wright, University of Washington Lynda S. White, University of Virginia American Library Association Mid-Winter.

The Assessment Environment in North American Research Libraries Stephanie Wright, University of Washington Lynda S. White, University of Virginia 7th Northumbria.

Eight Steps to Improving Career Services in Schools, Colleges, and Agencies James P. Sampson, Jr. National Career Development Association Global Conference.

Types of Assessment Satisfaction of the customer. Satisfaction of the worker. Workflow effectiveness and speed. Service delivery effectiveness and speed.

THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning TM 1 Chapter 8 Performance Measurement and Strategic Information Management.

Getting Staff Involved in Assessment at the University of Connecticut Libraries Brinley Franklin 17 August 2009.

Ron Strauss Lynn Williford Jim Dean Office of the Provost.

Planning for Sustainability National Child Traumatic Stress Network All Network Meeting February 6, 2007.

Collaborative Assessment: Using Balanced Scorecard to Measure Performance and Show Value Liz Mengel, Johns Hopkins University Vivian Lewis, McMaster University.

9 th Northumbria International Conference on Performance Measurement in Libraries and Information Services Charles B. Lowry, Ph.D. Executive Director,

Frank Haulgren Collection Services Manager & Assessment Coordinator Western Libraries Lite 2010 Survey Results.

LibQUAL+ ® Survey Results American Library Association (ALA) Midwinter Meeting Philadelphia, PA January 14, 2008 Martha Kyrillidou, Director Statistics.

Preserving Digital Collections for Future Scholarship Oya Y. Rieger Cornell University

Kelly J. Harris SEARCH Deputy Executive Director

Alter – Information Systems © 2002 Prentice Hall 1 The Process of Information System Planning.

International Initiatives International Household Survey Network and Accelerated Data Program Olivier Dupriez World Bank / IHSN.

Microsoft Office Project 2003: Selling EPM in your Organization Matt Wilson Business Solutions Specialist LMR Solutions.

1 ISA&D7‏/8‏/ ISA&D7‏/8‏/2013 Project Planning Activities Project Schedule Risks Management and Project Feasibility Financial Calculations Tangible.

NCES Update National Forum on Education Statistics Summer Meeting July 2013 Jack Buckley Commissioner, National Center for Education Statistics.

Andrew Fleming, Ogilvy Renault LLP Lise Monette, Ogilvy Renault LLP Maria Zagalis, Vinson & Elkins LLP Moderator: Mark Beese March 12, 2010 Current Best.

Strategic Planning Linked to Long Range Planning Presentation to Faculty and Staff February 13-14, 2008

We’re an Edge library! Applying Edge Results to Elevate Digital and Technology Services Insert Library Logo Here.

March 14, 2009 ACRL 14 th National Conference Seattle, WA ClimateQUAL™: Organizational Climate and Diversity Assessment Presented by Martha Kyrillidou,

ClimateQUAL™: Organizational Climate and Diversity Assessment Sue Baughman Texas Library Association April 2009.

Audience Profiles RoleKey CharacteristicsValues & NeedsRecommendations C-Level Execs Challenge and opportunity is to capitalize on executives’ critical.

Assessment Kirstin Dougan/Tina Chrzastowski Strategic Planning Task Force Open Meeting July 14, 2011.

Your LibQUAL+ ® Community: A Results Meeting American Library Association (ALA) Annual Conference Washington, DC June 25, 2007 Martha Kyrillidou, Director.

LibQUAL+ ® Survey Results Presented by: Martha Kyrillidou Senior Director, Statistics and Service Quality Programs Association of Research.

Strategic and Business Planning for Ensuring of Cooperatives Sustainability Dr. Hakkı Çetin TARIS Union of Olive and Olive Oil Agricultural Sale Cooperatives.

ARL New Measures —a View from Cornell Anne R. Kenney ARL Survey Coordinators and SPEC Liaisons Meeting ALA June 2007.

Forward Together: UW Madison’s Framework for Diversity and Inclusive Excellence Ad Hoc Diversity Planning Committee Shared Governance (Faculty, staff,

Copyright © White House Business Solutions Pvt. Ltd. Integral Campus Campus / Academic Management System for Colleges & Universities By White House Business.

Practical Library Assessment Stephen Spohn. About me Academic libraries University of Maryland - George Mason University - Northern Essex Community.

Key to an Effective Red Book Shop JUAN R PEREZ, CHIEF OF AUDITS COUNTY OF SAN DIEGO MARCH 9, 2016.

Information Technology Planning

9th Northumbria International Conference on

Implementing Career Resources, Service-Delivery Tools, and Services

Supplemental Learning- AIR

BEST PRACTICES IN LIBRARY INSTRUCTION FORUM November 7, 2007

What Do Users Think of Us? Mining Three Rounds of Cornell LibQUAL Data

Tell a Vision: 3 Vignettes

الجــودة الشاملة في مؤسسات التعليم العالي

Equal Opportunity & Institutional Compliance

Implementing Career Resources, Service-Delivery Tools, and Services

LibQual+ Survey Results 2002

Collecting Library Statistics for Management Decision-making

Presentation transcript:

Cornell Xin Li For ARL Assessment Forum January 11, 2008

At ALA 2007: Cornell and Assessment In Anne Kenney’s presentation:

Strategies: Think Value What data do we have? Are they still worth mining for current library activities? What data do we need? What’s the value to collect new data? Will new data lead to decisions/actions? Is the return worth the investment in collecting them? If we don’t have the data, who else has? Can we use others’ data, why and why not?

Sample Activities

Strategies: Think Measures of Success Align Library assessment with University priorities –University strategic planning and campaign –Renovation Embrace competition as motivator for bench marking –ARL new measures initiative –Best colleges and universities (what do their libraries do?) Recognize organizational climate as key success factor –Correlation of customer satisfaction with library services and the climate of the organization the library staff perceive

Sample Activities

Strategies: Think Collaboration Research and Assessment Unit Library committees Project Groups Functional units and staff within Offices of the University Context-specific peers Avoid redundancy and maximize use of data and findings Align with larger goals and benefit from and support peers at the same time

Sample Activities

2008 In the Works Participate in Organizational Climate and Diversity Assessment Conduct use and user studies to support library priorities Drop low-value measures and automate annual statistics collection Re-design Cornell Library Annual Statistics Report Finish data mart pilot Standardize measures to prepare for longitudinal study Launch GoFigure! Noteworthy for CUL staff Consider producing news briefs for University administrators, faculty and stakeholders LibQual mining NCES mining And more…

Growing Pains Staff training and retooling Project management Risk taking and acceptance of good enough data Data management Selling the value of assessment Political ramifications Data discomfort Decentralized assessment landscape

Tools That Helped Us

Thank you!