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Behavioral Health Benefit Confidential support and professional treatment is available for those challenged by serious emotional concerns such as: Depression Anger management Severe stress and anxiety Mood disorders Alcohol and drug dependency Relationship and dependency problems Eating disorders Other behavioral health issuesCare is delivered through a nationwide network of carefully screened and selected professionals and facilities — including psychiatrists, psychologists, certified substance abuse counselors, licensed independent social workers and other certified specialists.

Telephone and Face to Face Counseling Personal, confidential assistance is available any time you need it — with a choice of immediate advice on the phone or a referral to work with a counselor face-to-face. These specialists can help you and your family members deal with nearly any behavioral health concern such as: Relationship issues, including marriage and divorce support Family and caregiving issues, including adolescent issue support Grief and loss Workplace issues, including emotional and resiliency support Stress and anxiety issues Depression Alcohol, substance abuse and addiction Other behavioral health issues Contact us for immediate access to the counseling resource that best meets your needs.

Telephone and Face to Face Counseling How does it work? Here’s an example. The Problem David's life is full of competing deadlines — work projects, bills, family obligations, time with friends. While he usually loves the fast pace, he’s recently been losing sleep over work issues and getting irritated easily. He feels like his life is spinning out of control. The SolutionDavid decides to call for a telephonic clinical consultation about his stress overload. David speaks with a clinician who specializes in anxiety and work performance issues. Together they explore a few relaxation techniques and organization strategies to help reduce his work stress and create a schedule that makes more time for the important people in his life. David is also directed to additional online resources and articles.

WorkLife Services Enhance your professional development skill set by exploring topics such as: Building successful teams Dealing with conflict Improving communication skills Handling change Managing people effectively Coaching and development techniques Addressing performance concerns Building motivation and morale Effective performance appraisals Dealing with substance abuse and sexual harassment Other behavioral/emotional issues found in the workplace

WorkLife Services How does it work? Here’s an example. The Problem The company plans to downsize its staff within the next two months. This is the first time many of the managers and supervisors have been involved in layoffs. They’re concerned about how they’ll lead their personnel through the transition.The SolutionTraining programs are conducted onsite to support managers and supervisors in the midst of a changing work environment. The training also introduces the skills needed to assist employees in managing the process. After the programs, the managers and supervisors have strategies to use for the transition and are more confident in their ability to handle the imminent changes.

Financial Services Take advantage of free phone consultations with certified financial planners regarding: Debt management Taxes Financial planning Managing credit Retirement planning Investing Estate planning Other financial planning related questionsYou can also receive help on how to best use programs such as Consumer Credit Counseling Services. In addition, there are several financial tools available on liveandworkwell.com, including interactive budgeting tools, retirement and college finance planners, and financial calculators.

Financial Services How does it work? Here’s an example. The Problem Elizabeth wants to buy a house. However, with monthly expenses consuming most of her paycheck, she’s wondering how to save for the down payment.The SolutionElizabeth consults with a financial planning advisor referred by her specialist. The advisor helps her find ways to save by working with her to evaluate her expenses and resources, and develop a realistic budget.

Legal Assistance This legal assistance service can provide legal advice on concerns such as: Landlord/tenant issues Estate planning Personal injury Adoption Divorce Immigration Bankruptcy Other common legal concerns Contact us to receive guidance on accessing: Free phone consultations with licensed attorneys Free referrals to local attorneys Discounts on additional legal services Consultations with family mediators An online legal library, including legal forms, templates and interactive programs to create wills and advanced health directives.

Legal Assistance How does it work? Here’s an example. The Problem John has no idea what to do. His landlord just served him with an eviction notice, although the rent has been paid in full. John needs legal advice, and fast.The SolutionA specialist immediately connects John with an attorney who’s an expert in tenant/landlord issues. The attorney helps John understand his rights as a tenant, and arranges an in-person meeting to discuss ways John can challenge the eviction.

Care Giver Support Services We offer resources, information and support for people caring for adult and elder dependents.Common topics: Retirement Meal services Transportation Senior activity groups Online Elder Resource Center (care facility search) Other care giver concerns

Child/Parenting Support Services We offer many support services for families and children, including information, consultation and support related to: Adoption Pregnancy Childbirth Special-needs children Choosing childcare providers Dealing with separation anxiety Parenting concerns at different life stages Before- and after-school care Summer camps Other parenting concerns

Child/Parenting Support Services How does it work? Here’s an example. The Problem As Veronica prepares for a critical client meeting, she receives a call from her daughter’s daycare provider, who informs her that the facility will be unexpectedly closed for the rest of the week.The SolutionA specialist with expertise in childcare and family care finds three local childcare providers who can provide temporary care for Veronica’s daughter until the regular daycare reopens. The specialist also points Veronica to liveandworkwell.com for helpful checklists and articles on evaluating daycare providers. That evening, Veronica interviews and hires one of the referred providers who begins caring for her daughter the next day, allowing Veronica to get to her important meeting.

Critical Incident Response Services After the workplace experiences a traumatic event, it is common and normal for people to experience a wide range of emotional and physical reactions. Sometimes, the emotional responses can be overwhelming, making an impact on job performance.Critical Incident Response Services offers telephonic support and coordination of onsite counseling services to help people process their reactions to a traumatic incident and reduce performance concerns. Contact us for more information.

Critical Incident Response Services How does it work? Here’s an example. The Problem he entire staff heard the news that their co-worker, Tom, was killed in an automobile accident the previous evening. Several people were stunned, with a few suddenly feeling ill and requesting to take the rest of the day off. The SolutionManagement requests onsite counseling services from a critical incident responder. While at the workplace, the responder meets with management to address their concerns and offer advice on how they can support their staff during this difficult time. The responder then offers group sessions for employees to help them understand their emotional reactions and to develop ways to cope with the tragic situation. Before leaving, the responder provides educational material for all employees on how to seek additional support through their benefit program.

Liveandworkwell.com Liveandworkwell.com gives you anytime anytime access any time to a wealth of information and resources, including: Benefits look-up Databases for childcare, nursing Online claims management homes and local resources Clinician search and online Legal articles and tools authorization Financial tools and calculators Interactive self-help

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