Express mail track and Trace System Presented By : 360 Technologies Pvt Ltd

Achieved Milestones Value Added Features Existing infrastructure Smart Router as Service ComparisonsDeployment Strategy Revamped Infrastructure Revamped EMTTS Web Application Agenda Future Recommendations

Transition of Server Successfully setup the blank server provided Call Center Establishment Successfully Established the Call center with required infrastructure Disaster Recovery Site Successfully established the disaster recovery site With same spec server Smooth Operations Assured smooth operation on all locations. SMS & Notifications Added the notification feature with EMTTS and CMS Developed the New application with BI/DSS Successfully developed the New application with enhanced features Site Take over Successfully taken over the sites and deployed the resources CMS integration with EMTTS and EP Sucessfully integrated the CMS with EMTTS and EP High End Server Successfully deployed the New high end server assuring the project need with zero downtime Milestones Achieved

Existing Application Overview Overview Diagram

Comparison Tools & Technologies Application Features Infrastructural Features

Comparison -Tools & Technologies DescriptionExisting Desktop AppExisting Web AppRevamped Web App LanguageVB6Asp.net DatabaseMySQLSQL Server 2008Multiple Databases Support, currently MySQL, SQL Server 2008 Architecture2-Tier3-TierN-Tier 3rd Party plugins Google Gear LimitationApplication and Database Issues, i.e. Code Complexity, Hard coded Business, Data Redundancy, de normalized database Database Issues, i.e. Code Complexity, Data Redundancy, de normalized database, Obsolete Technologies i.e. Google Gear Incomplete (only BO working )

Comparison -Application Features ModuleExisting Desktop AppExisting Web App Revamped Web App BOBooking, Dispatch, basic Reports, local Corporate Customer Booking, Dispatch, basic Reports, Swift & Detailed customer Registration, Centralized Corporate & walk-in Customer. Repeat Booking, Booking History, Tracking DMOBag Creation, Mail List, Dispatch List, miss-sent, basic Reports Not FunctionalBag Creation, Mail List, Dispatch List, basic Reports, Sorting, Verification,, miss-sent, DMO Dashboard DOBag Creation, Dispatch List, Delivery Sheet, Retention, Delivery Update, basic Reports Not FunctionalBag Creation, Dispatch List, Delivery Sheet, Retention, basic Reports, Delivery Update, Sorting, Verification,, miss- sent, DO Dashboard DANot Available Delivery Update, Return, basic Reports

Comparison -Application Features DescriptionExisting Desktop App Existing Web AppRevamped Web App User Management Module 3 Static Roles, local User Management, hard coded access Control Dynamic Roles, Centralized User Management, Dynamic Access Control, Single Sign-on Support, User Promotion & Transfer Management Locations/ Offices Hierarchy List of Locations without hierarchy List of Locations with hierarchy TariffSingle tariff Multiple Tariff Management with history, Dynamic Additional Charges management BI/ DSSNot Available Dashboards: Bookings, Article Movement, Delivery, Retention Management Console Management Reports Not AvailableManagement Reports

Comparison - Infrastructural Features DescriptionExisting Desktop App Existing Web App Revamped Web App Business Logic Implementation Hard coded Dynamic Fault ToleranceNot Available 3 Level Fault Tolerance Smart RouterDevice Smart Router as Service Database Encryption (Security) Not Available TDE (Transparent Data Encryption) at Database level (SQL Server 2008)

Revamped EMTTS Overview Overview Overview Diagram

Value Added Features BI (Business Intelligence) / DSS (Decision Support System) & Demonstration

Single point of truth Deep Probe Multi dimensional Analysis Informed Decisions Business Intelligence/DSS

Tranmission. Retention Booking Delivery. This is an example text. Go ahead and replace it with your own text. It is meant to give you a feeling of how the designs looks including text. EMTTS with BI features

BI/DSS Demo 16

Value Added Feature Fault Tolerance Scenarios

Fault Tolerance Three scenarios can be faced with the Proposed architecture.  Ideal Working scenario  Local Server Failure  Main server Failure

Scenario 1

Scenario 2

Scenario 3

Value Added Feature Fault Tolerance Demonstration

Value Added Feature TDE (Transparent Data Encryption)

 Encryption brings data into a state that cannot be interpreted by anyone who does not have access to the decryption key, password, or certificates.  To meet the demands of regulatory compliance and corporate data security standards, SQL Server allows you to enable this encryption at the database level.  Transparent Data Encryption (TDE) is a feature introduced in SQL Server 2008 and available in later versions for bulk encryption at the database file level (data file, log file and backup file) i.e. the entire database at rest.

Value Added Feature Independent ep.gov.pk

 In existing application the ep.gov.pk is dependent to the central server database directly.  If the central server goes down the database related features like track, tariff etc will not be available on website  We have implemented replication services to transfer the required data on the website itself.  Security was the major concern for taking EP website out of post intranet.  ep.gov.pk will be independent of EMTTS Application onwards

Smart Router As Service

 Smart Router is implemented as Service on an independent Hosting  How it works: Checks all resources of primary and DR site and log the statuses Notifies the concerned authorities in case of any issue If Primary server goes down, redirect traffic to DR site Can also be used to deploy new releases/ enhancements with ZERO downtime for users allow us to make the application IP and location independent, Its easy to move /transfer servers as and when required. I To ensure security and future needs, static IP will be assigned to each location

Deployment Deployment Strategy

 Adaptation of web based application is a challenge  Deployment of New Application all over POST may not be a good idea.  Deployment to be done in phases

Phase 1 Phase 2Phase 3Phase 4 BO Deployment 24 BO locations deployments New to Old BO integration Deployment strategy Old Application as backup DMO Deployment DMO locations deployment New to Old DMO integration Old Application as backup Remove old BO application DO Deployment DO locations deployment New to Old DO integration Old Application as backup Remove old DMO application Remove Old Desktop and Web application

Pre Requisite of Deployment  Application Configuration: Names of Locations/Offices Hierarchy of Offices e.g., the region wise, city wise, postal division wise distribution of post offices Users of the system Role of Users Rates/charges of the services  Data Migration & verification Data import activity from Existing EMTTS Database to New Database that will be done by 360 Technologies Cleansing of imported data activity will be done by 360 Technologies  Training : The deployment and training plan will be conducted in phase wise and incremental approach keeping in view the scope of the geographical distribution of locations and modular application, the gradual deployment strategy will be followed 33

REVAMPED EMTTS WEB APPLICATION

Web Application Components  The Revamped EMTTS Web Application has following main components User Management Module Locations/ Offices Hierarchy Tariff Management Management Console BO Module DMO Module DO Module DA Module

REVAMPED EMTTS WEB APPLICATION Demonstration

FUTURE RECOMMENDATIONS

Future Recommendations  Analyzing the business and technical requirements of Pakistan Post, we recommend CIR (Committed Information Rate) in place of 4Mb DSL due to below mentioned reasons: DSL is not reliable Fluctuation in response/information rate. CIR is a standard for Applications running on intranet within Internet  Static IP’s mentioned in Network Infrastructure are also used in CIR.  Group All Application to make single Suit of Post Applications with single sign-on functionality  Build BI/DSS for complete Suit to provide give complete big picture for Top and Middle management

Suggestions  Devise a streamlined payment mechanism  Close Monitoring for Enhanced Delivery  Support in smooth roll out and training  Follow Standard of Delivery  Expand Delivery Agents Networks  Expansion of EMTTS location  Close Monitoring of CMS.  Assurance of in time Complaint resolution 39

DISCUSSION / QUESTIONS Thanks