1 BY THE NUMBERS FY2004 – FY2015 For FY 2015 Final

2 ICASS Total Cost Growth FY2004 – FY2015 $2,400 $2,573 $3,079 $3,157

3 Worldwide Basic Package Customer Growth FY2004 – FY % 3.4% 3.1% 2.4% 3.9% 1.9% 2.0% 3.6%

4 ICASS Costs per Basic Package Customer State & Other Agencies (w/o ICASS Service Providers) FY2004 – FY2015 NOTE: The red tip represents ICASS costs per USDH due to Baghdad. Without Baghdad, the ICASS costs per USDH in FY15 would be $118,368 (instead of $133,279). $102,113 $107,378 $124,495

5 Worldwide Basic Package Customers State & Other Agencies (w/o ICASS Service Providers) FY 2004 – FY 2015 NOTE: State counts include 51 counts, 37 counts and 13 counts in FY12, FY13 and FY14, respectively from other agencies at post Baghdad. 4.2% 6.2% 9.5%

6 Worldwide Basic Package Customers State & Other Agencies (w/o Baghdad and Service Providers) FY 2004 – FY 2015

7 Worldwide ICASS Invoices State & Other Agencies FY 2004 – FY %

8 Worldwide ICASS Invoices State & Other Agencies (w/o Baghdad) FY 2004 – FY 2015

9 ICASS Costs per Basic Package Customer State & Other Agencies (& OA as percent of State) FY 2004 – FY % 45% 47% 55%

10 ICASS Cost Components FY2004 – 2015

11 Domestic Costs FY2004 – % 7.1% 9.8% 51.2% (13.9%) Note: Percentage indicated above for each fiscal year is based on a comparison with the prior year. 1.5%

12 Domestic ICASS Cost Components FY2004 – FY2015

13 Regional Bureau ICASS Costs “Controllable” vs “Non-controllable” FY2004 – FY2015 “Non-controllable” costs include exchange rate adjustments, FSN wage increases, costs for New Embassy Compounds, price increases and consolidation.

14 Regional Bureau Non-Controllable Costs FY2004 – FY2015 $73 $115 $151 $192 $292 $483 $521 $570 $604

15 Regional Bureau Controllable Costs FY2004 – FY % 0.8% 1.1% (4.9%) Note: Percentage indicated above for each fiscal year is based on a comparison with the prior year. (7.9%)

16 Regional Bureau Controllable Costs FY2004 – FY2015 (w/o Baghdad) 2.5%0.8% 1.1% (4.9%) Note: Percentage indicated above for each fiscal year is based on a comparison with the prior year. 0.6%

17 Regional Bureau Controllable Costs per Basic Package Customer (Excluding Service Providers) FY2004 – FY2015

18 Regional Bureau Controllable Costs per Basic Package Customer (w/o Baghdad) (Excluding Service Providers) FY2004 – FY2015