© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 13-1 Business and Society POST, LAWRENCE, WEBER Managing Technological.

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© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 13-1 Business and Society POST, LAWRENCE, WEBER Managing Technological Challenges Chapter 13

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 13-2 Figure 13-1 Workers keeping in touch The daily number of messages sent and received daily by an average American office worker: Telephone 51Post-it messages13 37Telephone message slips 9 Voice mail 22Pager 8 Postal mail 19Cell phone 5 Interoffice mail 18Overnight couriers 3 Fax 14Express mail 2 Total = 201 Source: Adapted from Don Clark, “Managing the Mountain,” Wall Street Journal, June 21, 1999, p. R4

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 13-3 Figure 13-2 Types of security breaches 44%Computer frauds involving theft of money 18%Illegal trespasses, theft of services 16%Damage to software 12%Alterations to data 10%Theft of information Source: Patrick Casabona and Songmei Yu, “Computer Fraud: Financial and Ethical Implications,” Review of Business, Fall 1998, pp

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 13-4 Figure 13-3 Software piracy around the world Source: Data from Business Software Alliance, Annual loss of sales in U.S. dollars Billions of dollars

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 13-5 Exhibit 13-A Amazon.com privacy notice Types of information Amazon.com gathers: Information given by customer Automatic information Updated delivery information from shippers Information about customers is shared only with the subsidiaries under control of Amazon.com and as described below: Affiliated businesses they do not control Agents Release of account and personal information when release is believed to be appropriate to comply with the law With customer’s consent Source:

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 13-6 Exhibit 13-B Where religions stand on human cloning The religious groups most strenuously opposed to human cloning were Roman Catholics and the Southern Baptists. The Catholic church saw cloning as an affront to human dignity. The Southern Baptists condemned cloning on the grounds that it was an assault on the family. Islamic religion opposed cloning children from women, since Islam was concerned with the paternal lineage of the child. Protestant faiths and most Jews were moderately opposed to cloning, although cloning is condoned under certain circumstances. Hindus and Buddhists generally approve of cloning, since they believed in reincarnation. Source: Hanna Rosin, “Though Shalt Not Clone?” Pittsburgh Post Gazette, July 26, 2000, p. A3.