Business and Finance Strategic Planning

Agenda Introduction Overview: B&F Strategic Plan Discussion: B&F as one B&F Values with Behaviors Discussion: Values, behaviors, alignment Closing

Introduction Logo Graphic shows the challenge Alignment with President’s vision B&F leadership team process Contributions from many levels Revised mission, vision & values Roll-out to B&F organization in process

President Coleman – April, 2004 Vision –Define great public University of the world –New level of excellence –Expand collaborative innovation Strategies –Sustain academic excellence –Foster active engagement –Build collaborative learning communities –Create greater access to UM academic quality

High Performance Organization 1.Deep expertise Technical Business 2. Understand University’s businesses Teaching Research Service Patient Care B&F Vision – 3 parts

B&F Vision – 3 parts 3. Fiduciaries of the University assets Physical Information Human Financial Technology

B&F Mission We partner with the University community to provide the technical, financial, physical, information and human resource infrastructure essential to being one of the greatest public universities in the world.

“WE MAKE BLUE GO” Many other good slogans brainstormed by the focus groups.

B&F Goals 1.Become the University’s Provider of Choice for the UM services we offer B&F Customer Satisfaction Survey period January – March Become the Employer of Choice for high performing staff members and teams B&F Employee Survey Period January 24 – February 4, TBD

B&F Strategies 1.Work in collaborative manner to meet customer needs 2.Leverage technology investment for strategic gains and operational efficiency 3.Attract, develop, retain and invest in highly- productive and diverse staff 4.Develop and expand programs that promote good stewardship of our resources and protect the citizens of our community

B&F FY05: 12 Key Initiatives 1.Classification System – Laurita Thomas 2.President’s Health Initiative – Laurita Thomas 3.Internal controls and financial management – Peggy Norgren 4.Framework for BF strategic integrated consulting – Laura Patterson

B&F FY05: 12 Key Initiatives 5.Strategy for delivering business intelligence – Laura Patterson 6.Security of information technology resources – Laura Patterson 7.Priorities for Central Campus Planning – Hank Baier 8.E-Business opportunities – Laura Patterson

B&F FY05: 12 Key Initiatives 9.Residential Life Initiative – Hank Baier 10.Revised investment strategies – Erik Lundberg 11.Voice of the Staff Initiative – Laurita Thomas 12.Lab renovation project and initiatives – Hank Baier

Discussion Why do you think it is important for B&F to align as one organization?

B&F Values 1.Respect and Diversity Equality Dignity Wealth of viewpoints All contributions valued

B&F Values 2.Ethics and Integrity Trust Honesty Professional standards

B&F Values 3.Innovation Informed risk-taking Creative problem solving Learning from experience

B&F Values 4.Collaboration Teamwork Synergy Share –Roles –Information –Resources

B&F Values 5.Professional Growth and Development Invest in staff ! Shared experience, knowledge Cross training Education and training Peer networking

B&F Values 6.Quality and Customer Service High performance organization Personal responsibility Pride Customer needs Timely response Continuous improvement

B&F Values 7.Health, Safety and Environment Holistic view Genuine concerns –Healthy individual behaviors –Safe working environment –Sustainable campus environment

B&F Values 8.Community Individual satisfaction gained from greater good Sense of belonging Genuine support for each other Enjoy time working together

Discussion How do we already contribute to these values? What are examples of these values in practice, in our unit?

Alignment How are the goals for our unit in alignment with the President’s vision and the Business and Finance strategic plan?

Next Steps Rolling out plan to B&F Organization Conducting B&F customer survey (January – March, 2005) and Employee Survey (January 24 – February 4, 2005) to get baseline data and metrics Developing additional goals and metrics Working on tools and methods to ensure alignment horizontally and vertically

Closing Summary Wrap Up Thanks