ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Why bother paying extra money for all the bells and whistles that you're never going to use. Get the certification that you need while training during a time that suits you.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 We offer a fully accredited, self- managed eLearning

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 that provides you with all the relevant knowledge you need to pass your Service Strategy exam and gain your certification. Your trainer is on standby via the forum, with response times up to 24 hours.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The ITIL Intermediate eLearning Program contains:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 LIFETIME access to online material, including:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 iPad/iPhone compatible, instructor-led presentations, watchable at your convenience

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Study book and quiz questions

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Exercises & sample exams, designed to reinforce knowledge and prepare you for the exam

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Access to support forum - with trainer on standby (expected response time up to 24 hours)

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Six months free support and upgrade to new editions and versions of the certification course.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Should the exam syllabus change after six months you will be given the opportunity to upgrade your course to the latest version

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 *Consider upgrading to receive advanced trainer support for an extra fee.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Find out more about it here.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 *Didn't pass your exam on the first go? No problem. If you've got exam insurance we'll cover the cost of your resit. Read the

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 terms and conditions here

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Course Description:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 This Online Learning course immerses learners in the overall concepts, processes, policies and methods associated with the Service Strategy phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Strategy stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Which ITIL topics are covered in this course?

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The Service Strategy Certificate covers the following ITIL processes:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Service Strategy principles

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Defining services and market spaces

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Conducting strategic assessments

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Financial Management

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Service Portfolio Management

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Managing demand

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Driving strategy through the Service Lifecycle

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Understanding Critical Success Factors and risks

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The following Learning units from The ITIL Intermediate Qualification Service Strategy Certificate Syllabus v 5.4 are covered:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS01

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Introduction to Service Strategy

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL- SS02

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Service Strategy Principles

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS03

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Service Strategy Processes

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS04

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Governance

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS05

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Organizing for Service Strategy

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS06

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Technology Consideration

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS07

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Implementing Service Strategy

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS08

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Service Strategy Challenges, Critical Success Factors and Risks

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL SL - SS09

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Summary, Exam Preparation and directed studies

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 [click on image to view the Table of Content of the Service Strategy Textbook - opens in new window]

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The Service Strategy Lifecycle course will be of interest to:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 - Individuals who have their ITIL v3/2011 Foundation Certificate (or the ITIL v2 Foundation + v3 Foundation Bridge certificate) who want to purse the intermediate and advanced level ITIL certifications.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 - Individuals who require a deeper understanding of the Service Strategy stage of the Service Lifecycle and how activities in this Lifecycle stage may be implemented to enhance the quality of IT service management within an organization

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 - IT professionals working in roles associated with strategic planning, execution and control within a service- based business model, seeking an understanding of the concepts, processes, functions and activities involved in Service Strategy

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 - Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 - Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 - A typical role includes (but is not restricted to): CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers, service test managers and ITSM trainers involved in the management, coordination and integration of strategy activities within the Service Lifecycle.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Learning Objectives:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 At the end of this course, the learner will gain competencies in:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Understanding Service Management as a Practice and Service Strategy principles, purpose and objective

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Understanding how all Service Strategy processes interact with other Service Lifecycle processes

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The activities, methods and functions used in each of the Service Strategy processes

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The roles and responsibilities within Service Strategy and the activities and functions to achieve operational excellence

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 How to measure Service Strategy performance

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Understanding technology and implementation requirements in support of Service Strategy

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The challenges, critical success factors and risks related with Service Strategy

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Contact Hours

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The recommended minimum contact hours for the eLearning course is 21.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Prerequisites:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Hold an ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 There is no minimum requirement but a basic IT literacy and around 2 years IT experience are highly desirable

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 It is highly recommended that you read the AXELOS Service Strategy book prior to commencement of this program

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Candidates must supply identification confirmation at the time of course registration

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 What's the difference between the Lifecycle and Capability certificates?

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The Lifecycle and Capability certificates comprise the two streams, or branches, of the ITIL intermediate-level qualification scheme.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The Lifecycle stream-which includes the Service Strategy qualification-consists of five modules or certifications. These certifications focus on the Service Lifecycle, the use of process and practice within the lifecycle and developing the skills needed to deliver quality Service Management practices in an organization.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The Capability certificates, which are made up of four modules, are geared toward those who want a thorough understanding of ITIL processes and roles. The primary focus is on activities, execution and use of the processes throughout the entire Service Lifecycle.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 About the Examination:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Evidence of ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate and completion of the Service Strategy Lifecycle course from an Accredited Training Provider is required to sit the exam

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 It is recommended that students should complete at least 21 hours of personal study by reviewing the syllabus and the Service Strategy book in preparation for the examination.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The syllabus can be downloaded from:

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 officialsite.com/Qualifications/ITI LQualificationLevels/ServiceStrat egy.aspx

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The exam is a closed book exam with eight (8) multiple choice, scenario-based, gradient scored questions.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Exam duration is a maximum 90 minutes for all candidates in their respective language (candidates sitting the examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary)

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Pass score is 28/40 or 70%

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Distinction pass score is under consideration

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 The program combines short presentations supported by accredited trainer audio. A text book is also provided to further explore and explain all concepts covered within the syllabus. There are exercises (marking scheme provided) to ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions and a mock examination help to prepare for the AXELOS multiple- choice examination.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Upon successful passing of the ITIL Service Strategy Lifecycle exam, the student will be recognized with

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 3 credits

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 in the ITIL qualification scheme

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Project Management Institute Professional Development Units (PDUs) = 21

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Is this course accredited?

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 Yes! AXELOS/CSME, the official ITIL accreditors, have accredited this course and the instructors who teach it as providing high-quality training in IT Service Management.

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 ITIL is a registered trade mark of AXELOS Limited

ITIL Intermediate Lifecycle Program- Service Strategy SS 1 AXELOS is a registered trade mark of AXELOS Limited

For More Information, Visit: v3-intermediate-lifecycle-program- service-strategy-ss-isbn-el html v3-intermediate-lifecycle-program- service-strategy-ss-isbn-el html The Art of Service