Strategy and experience of Spain in interoperability for eGovernment

Why interoperability It is a precondition in the service of the development of eGovernment. It is important: To make a reality principles and rights of the citizens. To enable more easier cooperation in the development and delivery of eGovernment services. To enable better efficiency; reduction of time and costs in the development and delivery of eGovernment services. Digital Agenda for Europe

Contents 1.Delivery of eGov services in a complex scenario 2.Three keys to success 3.Conclusions and next steps

17 Autonomous Communities 2 Autonomous cities Many actors involved 13 Departments 139 Autonomous organisms The Department of Finance and Public Administrations responsible for administrative modernization and promotion of eGov municipalities 41 County councils 10 Chapters and island Councils

The way to achieve results … Three keys to success: (1) Legal framework

The Legal framework is an important aspect of eGov readiness. It provides legal certainty to eGov. Spain has a sound and comprehensive legal framework for eGov, oriented to implement the legal safeguards that exist in the real world to the virtual world. The eGov Law 11/2007 regulates : – (i) Principles and rights : citizens’ right to interact with Public Administration by electronic means -> obligation to P.A.s to enable electronic access to their services. – (ii) Basic aspects of IT use in eGov : e-site, e-registries, e-identification, e- communications, e-notifications, electronic administrative procedure, e-documents, e-file, e-archive – (iii) Cooperation of Public Administrations to facilitate access to services. Security and Interoperability in the service of the right of the citizens to interact with P.A.s by electronic means. P.A.s shall adopt measures to ensure interoperability. Article 42 creates the National Interoperability Framework, regulated by Royal Decree 4/2010. Legal framework for eGov

The Spanish NIF is a legal text Royal Decree 4/2010 implements the NIF Objective: to provide criteria to build and improve interoperability; clear and direct statements. Scope: To be followed by all Public administrations in their relations between them and with citizens. Implementation effort ongoing: deadline Developed with the participation of all Public Administrations (General State, Regional, Local, Justice, Universities, + input from Industry). 7 National Interoperability Framework

The way to achieve results … Three keys to success: (2) Common infrastructures and services

Common services An ecosystem of common infrastructures and services is available, including services in cloud and with legal support. Built to support the eGov services as defined in our legal framework. They are enablers of the massive and full-implementation of e-services. They contribute to security through simplification of the scenario. (Non exhaustive) English version: /Infrastructures-services-solutions-DGMAPIAE-v1_7/Infrastructures-services-solutions-DGMAPIAE-v1-7.xlsx

Common services Some examples Communications platform All P.A.s connected (central, regional and over Local entities connected). Connected to transeuropean network TESTA: access to EU services. SARA Cloud → applications as services. National eID (DNIe), National Identity Card. Two digital certificates inside the chip (Authentication, qualified eSignature). > 34 Million : Services & tools for validation of eSignature & certificates. Interoperability of eSignatures and certificates: > 200 types of certificates of > 23 providers (national and intl.) Available to all Public Administrations: Used by > 600 entities of P.A.s.; 8Million transactions/month. Intermediation platform : allows P.A.s to verify on-line citizen data. Avoid that citizens have to provide information already available in the Administration. Uses Red SARA 29,8 Million transactions in Single entry point for Invoices of the General State Administration Called FACe, allows the submission of invoices in electronic format. Extended to other public administrations. UN Award in 2014

The way to achieve results … Three keys to success: (3) Cooperation

Cooperation Cooperation through the eGovernment Committees for eGovernment: Participation of all public administrations in Spain (General State Administration, Regional Governments, Local Entities, Justice, Universities). More than 200 experts with different profiles: ICT, legal, archives, …

Early alignment with EU interoperability strategies, policies, actions, instruments European Interoperability Strategy European Interoperability Framework Contribution and feedback. (Re)Use of policies, results and products. The NIF foresees the linking of services to equivalent ones in the EU: Participation in services and projects: Sectorial cross border services. LSP-CIP: STORK, STORK2, eSENS, epSOS, GEN6 Red SARA → → STORK/STORK2 060→ Your Europe EUGO → PSCs - Services Directive CTT → JOINUP... → ISA Work Programme Cooperation - EU

AGRICULTURE AND ENVIRONMENT

What is happening next … Conclusions and next steps

Conclusions Three keys to interoperability in eGov : (i) a sound and comprehensive legal framework (ii) common infrastructures and services with legal basis (iii) strong cooperation + Alignment with EU strategies, policies and actions. Work is ongoing: To implement the NIF in Public Administrations. To evolve and improve the NIF.

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