Richard Sorensen Tenants Matter Ltd Tenants Matter Ltd.

Slides:



Advertisements
Similar presentations
Bradford District Learning Disability Partnership Board.
Advertisements

Adults Supporting Adults Positive Solutions In Social Care Adults Supporting Adults Trixie Bennett Chief Executive.
The Role of Joint Ventures in Local Government Des Gardner Head of Regeneration (Legal) Manchester City Council.
NIHE: Opportunities and Challenges of Reform Donald Hoodless Chairman Northern Ireland Housing Executive.
LeaseOwn Homes We invest in real estate without risk or liability and create homeownership opportunities for those who don’t qualify for traditional financing.
LeaseOwn Homes We invest in real estate without risk or liability and create homeownership opportunities for those who don’t qualify for traditional financing.
Management Structure Proposals
Transforming Edinburgh Building Services
Homes and places where people want to live Apprenticeships Ian Richardson Learning and Development Officer.
Managing Your ALMO Members Survey. Survey Questions 1.Board Structure 2.Performance Management 3.Annual Delivery Plan 4. and 5.Services in the MA or SLAs.
East Midlands Councils Regional Retrofit – a model Emily Braham, LHA-ASRA Ellie Horwitch-Smith, NCH.
Building Schools for the Future LEP and FM Managed Services Hertfordshire County Council 9 January 2008 Alan Wilkinson.
ALMOs – The Right Option For Your Housing Stock? A presentation by Gary Ekpenyoung, Solicitor 13 th September 2006.
Housing in Salford Working with partners and stock options. Sarah Clayton, Head of Housing Strategy and Enabling.
OUTLINE BUSINESS PLAN ANNEX A to GOVERNANCE FRAMEWORK March 2009 CHANGE TO GHA COMMITTEES SEPTEMBER 2006.
The role of Community based organisations in sustaining community regeneration – an evaluation of the development of Castle Vale Community Regeneration.
Rental Housing: Public-Private Partnerships as Key Delivery Vehicles A role for non profit organisations Olu Olanrewaju.
Colin Cram - Background Director, North West Centre of Excellence - 47 local authorities Director, Research Councils’ Procurement Organisation Director,
Reshaping the Council Housing Service Interim Sheffield Council Housing Board 27 th February 2014.
Ealing Council and Ealing Homes – Relationship, roles and responsibilities for Repairs and Maintenance Presentation to Repairs Scrutiny Panel 18/9/07.
1. 2 Better homes, better lives, a better Glasgow What now for GHA? 4 key pillars Completing our promises Delivering excellent services that contribute.
Better Deal for Business Presentation to LSC West Yorkshire Skills Team Pat Lister Better Deal for Business Officer at Yorkshire Forward.
James Aiello PricewaterhouseCoopers Africa Utility Week 06 International Good Practice in Procurement.
Smaller housing associations’ capacity to develop new homes Mark Lupton.
Radical Supply Cost Reduction Andrew Smith OBE Chief Executive, Hampshire County Council Lead for Procurement, Capital and Shared Assets Workstream 3 February.
Together we make a difference Barnsley Federation of Tenants and Residents Designated Tenant Panel Our Journey.
………………………………………………………………………………………………………………………………………… A Time for Innovation: Developing new housing policy mechanisms ……………………………………………………………………………………………..
Excellence Value & Develop Staff Integrity Innovation Teamwork Accountability Part of the Places for People Group.
LB of Hammersmith & Fulham Housing Options Division Housing & Employment Team Joseph Pascual Team Manager.
History and Context. Stock Transfer - Range of Challenges.
Gloucester City Council and Gloucester City Homes Gloucester Co-Co Model October 2012 Martin Shields Corporate Director of Services and Neighbourhoods.
1. CIH Scotland & Scottish Government Learning Network Achieving Efficiencies in Housing Management Conference Managing Performance, Improving Effectiveness.
Housing options Finding a place to live. Building and design Built form: house flat or maisonette bungalow Property can be: purpose built adapted ordinary.
Help and Support For Separated Families (HSSF). 2 Help & Support for Separated Families Summary Cross government initiative to help separated parents.
Environmental Scrutiny Committee 16 th May 2005 Bill Taylor – Managing Director Urban Vision Partnership Ltd.
Better Homes, Places, Opportunities – the Council’s Housing Strategy to 2015 A presentation to the Better Homes Partnership Board – 16 th September 2009.
LGA Community Well-being Board John Dixon Executive Director Adults and Children, West Sussex President Association of Directors of Adults Social Services.
Families and Social Care Strategic Commissioning Accommodation Strategy Christy Holden Head of Strategic Commissioning (Accommodation Solutions) 11 March.
North East Lincolnshire Council delivering change through partnership ( Physical Regeneration, Property and Technical Services Partnership) Planning in.
Date: Presentation to RETA Event Kier Services – Maintenance (Energy) 25 th April 2013 Scott Murray – Head of Energy.
Health Action Zone North and West Belfast. Mission Statement Working together, we can reduce inequalities to create a healthier, more prosperous and socially.
Working in partnership. Solihull Metropolitan Borough Council and Ian Williams Limited n Chris Poulton –Head of Property Maintenance - Solihull MBC n.
PRESENTATION ON CENTRE FOR FULL EMPLOYMENT ACTIVITY.
An Integrated Approach to the Employment and Skills Agenda.
LIVING WITHIN OUR MEANS – ADULT SOCIAL CARE John Bolton Interim Executive Director.
The new regulatory framework Michelle Kidman. TSA – an overview New regulator for social housing Initially working for housing association tenants From.
Peterborough City Council & Commercial Partner Nature of Partnership The Learning Centre Ltd Board Project Management & Marketing Introduction.
SOCIAL HOUSING – “ THE WAY FORWARD” "Social Housing - The UK experience" John Tipping Programme Director.
Developing Working Neighbourhood Teams in Salford Kick off session Ordsall and Langworthy 5 th May 2009.
Delivery Plan Steps to Excellence. Our Vision 'More than just a place to live' Working with people in Salford to become an excellent organisation that.
Using social value to inform community investment decisions Dawn Clark Community Projects Manager.
Session 1. The context for the involvement of social landlords in tackling worklessness A profile of worklessness in social housing and an overview of.
Financial Partnership Unit (FPU) Training Seminar 14 June 2006 Brian Howarth
Involving Communities Caroline Bloomfield Community Development Worker Belfast Health Action Zone October 2007.
Transforming Children’s Services 2020
Developing Working Neighbourhood Teams in Salford Kick off session Eccles 7 th May 2009.
Contracting Jennifer Finch Commissioning Manager
The TSA neighbourhood and community standard & local co-operation Councils with ALMOs Group 26 March 2010 Gill Leng - Exec Director Strategic Housing.
THE ALMO SECTOR IN ENGLAND Dublin City Council 3 June 2015.
Opportunities and support in ODA from UCL Consultants Ltd Carlos Huggins, Consultancy Manager, UCL Consultants Ltd 8 th June 2016.
Overview Training for Nottingham’s Commissioning Framework Liz Jones Head of Partnership Policy, NCC Nick Weatherall, Commissioning Officer, NCVS.
Housing LIN Cambridge Partnership Approach 25th September 2012.
Better Commissioning Better Services Better Outcomes - The Leeds Approach.
Organisational Chart. ORGANISATION STRUCTURE - Directors Corporate Director Adult & Community Services Corporate Director Children & Young People Corporate.
Service on Common Ground: Creating Effective Partnerships/Collaboratives Linda Frizzell, Ph.D.
Kent Housing Group – 25th January 2017
Eastbourne Homes Ltd – working in partnership Ian Fitzpatrick MD Eastbourne Homes Ltd Director Lewes and Eastbourne Council Director Asset Co.
Maggie Rafalowicz 28 September 2012
Director of Finance / Company Secretary
Community Conversations
Presentation transcript:

Richard Sorensen Tenants Matter Ltd Tenants Matter Ltd

Managing Relationships Tenants Matter Ltd

The ALMO sector - Governance No longer a single model - Arms Length in the minority - Collar Length - Just get on with it - Management Agreement vs Mem & Arts - Self financing & local ambitions Tenants Matter Ltd

The ALMO sector - Purpose Not just about council housing - regeneration - other council services eg adult social care - employment - training - neighbourhoods - new build Tenants Matter Ltd

Ownership vs Control Outsourcing models - Cheshire West and Chester – fully outsourced to Plus Dane - City West – services delivered by Pinnacle under contract - Woking BC – services directly delivered by Pinnacle under contract Repairs and Maintenance - move to larger, longer contracts - price per property model to control costs -huge implications Tenants Matter Ltd

So where does that leave us? Tenants Matter Ltd

Making it work Common understanding - Why? - Expectations (both sides) - Clarity of roles - Clarity of ambition - Management agreement vs reality Tenants Matter Ltd

Effective Clienting - Relationship management - Compliance - Contract management - Outputs - Partnerships - Roles and responsibilities - Right people in the right place Tenants Matter Ltd

Dealing with conflict Understand the roles & relationships - board members - executive team - client side - parenting rather than contractual Tenants Matter Ltd

Dealing with conflict Early resolution Understand the causes: - Clarity of objectives - Clarity of roles - Money - Management agreement 10 Tenants Matter Ltd

Feedback: Privacy Policy Feedback
Do Not Sell My Personal Information
About project: SlidePlayer Terms of Service

© 2025 SlidePlayer.com. Inc. All rights reserved.