SEWP & E-Commerce Joanne Woytek

2 Conference ‘09 SEWP Acquisition Objectives  Information Technology Product Objectives Computer systems to support IT needs Peripherals in support of computer systems Broad overlap for continuous access and continuous competition  IT Procurement Objective Innovative Procurement Processes

3 Conference ‘09 E-Commerce History and Quotes  July 2000 (article on Web Ordering Site): - “ SEWP II halted the program to study whether it is approaching online ordering correctly, said Joanne Woytek, NASA SEWP manager”  March 2001 (article on Falling Short of the Paperless Standard) -“More than 60% of users … said they preferred using a different system…Over half said their productivity had not increased” -“[Deidre} Lee agreed with some of the report’s criticism and that … DCMA.. Is working to improve the system.”  The following three slides are from 1998/1999 presentations

4 Conference ‘09 END TO END ELECTRONIC ORDER PROCESSING Improved Web Interface –Electric Press - Integrate SEWP RFQ, PR, and PO processes with Agency Financial Processes On-Line ordering across multiple Contracts/Vehicles Slide from Next Steps in EC

5 Conference ‘09 On-Line Baskets from End-User –Off-line (e.g. phone) –On-line (e.g. passed through Agency Procurement System) Purchase Order Generation –Based on End-User basket –Based on New basket –From Agency system Slide from CO Improvements

6 Conference ‘09 Agency Integration PR Agency System Electronic or Paper (basket) PR QUOTEQUOTE Order (PO) POPO Slide from FY

7 Conference ‘09 10 Years Later  Good News Centralized Financial Systems Procurement / Contract Management Systems Tied into Financial Systems to some extent Output is primarily paper or paper-like Delivery Orders  Not so Good News Most labor intensive/time filling/error-prone SEWP process is Order Processing -Requires fax/ attachment -Human interpretation of different forms, procurement quirks, etc. -Data entry -Paper scanning

8 Conference ‘09 Solution - Same as 10 Years Ago  SEWP on-line tools for quoting  Agency utilizes centralized financial/procurement systems to create, track and report on procurement actions  Order information electronically sent to SEWP Program Office along with electronic order form  SEWP Program Office automates data entry based on electronic link to Agency’s procurement system

9 Conference ‘09 Solution – Where are We Now?  NASA’s procurement system is PRISM from CompuSearch  Compusearch and SEWP Program Office are collaborating on link between PRISM and SEWP  Goal is to have prototype ready for use by Jan  Encourage Compusearch customers who utilize SEWP to incorporate the SEWP link  Consider expansion to similar procurement systems

10 Conference ‘09 Goals / Objectives  Reduce processing time from hours to minutes  Reduce resources dedicated to order processing Concentrate on customer service Increase QA  Reduce possibility of lost/delayed orders  Reduce errors  Happy customers! Happy Program Staff! Happy Contract Holders!

11 Conference ‘09 Notes