Decreasing Turnover at Loyola

The Challenge Decreasing turnover Retaining valued employees

What Causes Staff to Stay What Causes Staff to Leave Higher salaries Opportunity for promotion Better job schedule Specific benefit at another employer Dissatisfaction with management Challenging, interesting work Connection to the mission of the organization Supportive manager Good teamwork

Solutions Employee Opinion Survey –Department Action Plans –Organizational Action Plans –Focus Groups Organizational Action Plans –Employee Information Exchange –Job Shadowing –Health Fair

Solutions Learning Map Leadership Development –Leadership skills –Team building –Interviewing –Others Nursing Clinical Ladder

Solutions Ensure competitive salary and benefits by benchmarking and market surveys –Metropolitan Chicago Healthcare Council –Mercer –Executive Compensation Services

Results All LUHS Employee Turnover FY 02 – FY 04

Results All LUHS Nursing Turnover FY 02 – FY 04

Results 2003 Loyola Turnover Compared to National, Regional & Local Statistics

Results 2003 Loyola Nursing Turnover Compared to Local Competition

Results Employee Opinion Survey

Results Employee Opinion Survey

The Teams Senior Management Employee Opinion Survey Committee Human Resources staff LUHS leadership