Taking the Lead with Jo Miller, CEO, Women’s Leadership Coaching, Inc.

Copyright 2015, Women’s Leadership Coaching, Inc. Welcome Lisa Joy Rosner CMO

Copyright 2015, Women’s Leadership Coaching, Inc. Jo Miller CEO of Women’s Leadership Coaching, Inc. and Founding Editor of BeLeaderly.com Helps emerging women leaders create a roadmap for their career advancement. Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for women’s conferences, professional associations, and corporate women’s initiatives. A leading authority on women’s leadership, Jo delivers more than 60 speaking presentations annually to audiences of up to 1,200 women.

Copyright 2015, Women’s Leadership Coaching, Inc. I HAVE UNIQUE KOALAFICATIONS

Copyright 2015, Women’s Leadership Coaching, Inc. The emerging leader’s quandary You can’t get a next-level job without leadership experience… But you can’t get the experience without the job.

Don’t wait for permission or an invitation to lead. Don’t wait for someone to promote you. Take charge of your own career trajectory! You can’t afford to wait…

Are you the best-kept secret in your organization?

Copyright 2015, Women’s Leadership Coaching, Inc. Core Competencies for Emerging Leaders Leadership Brand Influencing Leadership Presence Leading Others Self-Leadership

GOALS FOR THE WORKSHOP

INTRODUCTIONS: Why are you here?

Copyright 2015, Women’s Leadership Coaching, Inc. Introductions 1)Name 2)Role 3)Goal/s for the workshop 4)Something we wouldn’t guess about you…

Copyright 2015, Women’s Leadership Coaching, Inc. Common goals Grow my skills Be passionate about my work Be a key contributor Become an expert Get a promotion Move into a leadership role Build a team or department.

Copyright 2015, Women’s Leadership Coaching, Inc. What is leadership?

Copyright 2015, Women’s Leadership Coaching, Inc. A leader is someone who… Is a good communicator. Persuades and influences. Has ‘leadership presence.’ Is a role model in delivering the highest standards. Works well across departments. Is eloquent and charismatic. Gets the job done. Motivates and engages others. Identifies opportunities for the entire team to grow.

@Neustar

LEADERSHIP BRAND

- G ENERAL M ANAGER, S OFTWARE I NDUSTRY “Be famous for something! Know what is your claim to fame.”

Who do you know who has ‘branded’ themself well?

The 3 essential elements for a great personal brand

Your ideal career niche What are you passionate about? What does your company/ industry need and value? What are your skills and talents?

EXERCISE: What is your ideal career niche?

Your ideal career niche What are you passionate about? What does your company/ industry need and value? What are your skills and talents?

“Be authentic about your own leadership style. Don’t try to change it. Own it. Communicate it. Put a value on it. Put a brand on it.” - D R. R OHINI A NAND, SVP, G LOBAL C HIEF D IVERSITY O FFICER, S ODEXO

“I'd like to believe that I'm known as one who identifies, nurtures, and catalyzes talent, that gets things done with both courage and compassion.” C LAIRE B ABINEAUX -F ONTENOT, SVP & C HIEF T AX O FFICER, W AL -M ART

Financial Analyst The change agent Program Director Go-to person for corporate strategy

“Make your brand scalable.” -K RISTA T HOMAS, VP M ARKETING, R UBICON P ROJECT

Ask yourself: Where do I want to be in 3 years? What brand do I need to become known for now, in order to get there?

Your brand must evolve as you develop your career Entry-level brands Valuable contributor. Team-player. Specialist. Go-to person. Mid-level brands Strategist. Innovator. Subject matter expert. Change agent. People motivator. Project leader. Fixer. Turnaround architect. Intrapreneur. Senior-level brands Visionary. Thought leader. Leader who develops leaders. Charismatic leader. Rainmaker. Quiet leader. Delivers results.

EXERCISE: What is your personal brand statement?

“When I'm in the throes of a difficult decision, I often go back to that (brand) statement, and test my reaction to the situation by the statement. Does my reaction measure up to who it is that I represent myself to be? There have been moments in which I was going to pursue a course that was not particularly courageous but was expedient; and I realized that that was not what I stand for. I regrouped and refocused and proceeded in a way that was more courageous.” - C LAIRE B ABINEAUX -F ONTENOT, SVP & C HIEF T AX O FFICER, W AL -M ART

Making Your Brand Visible

Results = Reward + Recognition + Visibility

3 Steps For Making Your Brand Visible 1. Work less 2. Work hard on the right projects 5%

Women who have outstanding careers get there with a reputation for delivering results

People who have outstanding careers get there with a reputation for delivering results “Make something great happen. No one tells you to do it, but they appreciate the results.” - N INA B HATTI, P RINCIPAL S CIENTIST, H P L ABS

Criteria for a Career-Defining Contribution:  Showcase your brand  Demonstrate your ability to deliver results  Directly support your organization’s strategic plan & goals  Improve the “bottom line”  Solve a big problem  Perform a specific, not general role (Technical track)  Expose you to a new department, function or client (Management track)  Push the cutting edge in your field of expertise  Special projects sponsored by key executives  Sharpen business acumen & leadership skills  Participate on special task forces and committees.

EXERCISE: Identify possible career-defining contributions

3 Steps For Making Your Brand Visible 1. Work less 2. Work hard on the right projects 3. Promote your accomplishments 5%

How to Promote Accomplishments  Add it to your LinkedIn profile  Present in meetings. Invite leaders.  Send out a newsletter or regular status updates  Submit article to your organization’s newsletter  Write a blog, or paper for publication  Ask to be nominated for an award  Ask a colleague to “toot your horn”, and reciprocate  Speak on panels, and at conferences  Forward kudos s with “FYI”.

3 Steps For Making Your Brand Visible 1. Work less 2. Work hard on the right projects 3. Promote your accomplishments 5%

INFLUENCE

“In my company, influencing skills are the single most important success factor after knowing your job.” JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker

Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good, or bad?

Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good, or bad?

Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good, or bad?

Copyright 2015, Women’s Leadership Coaching, Inc. Try to influence a situation Become a person of influence

Copyright 2015, Women’s Leadership Coaching, Inc. The Fundamental Truth about Influencing…

Copyright 2015, Women’s Leadership Coaching, Inc. Dog Psychology Center

Copyright 2015, Women’s Leadership Coaching, Inc. The Fundamental Truth about Influencing… Our behavior teaches people how to treat us.

“You can influence others in every conversation you have. In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.” Laurie Oare, Division President U.S. Foodservice

Copyright 2015, Women’s Leadership Coaching, Inc. Characteristics of a role model of influence

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

Copyright 2015, Women’s Leadership Coaching, Inc. Positional Influence The influence inherent in your job title and role.

Copyright 2015, Women’s Leadership Coaching, Inc. Ways to build positional influence You have an important job – people need to know! Seize all opportunities to educate others about your role, and how you can help Create your 30-second commercial.

Copyright 2015, Women’s Leadership Coaching, Inc. 30-second commercial a)Name b)Job title and brand c)I am responsible for a, b, c. d)Come directly to me when you need x, y, z.

“There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and people get it done. I hate to bust your bubble.” Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

Copyright 2015, Women’s Leadership Coaching, Inc. Expertise Influence The influence that comes from your background, qualifications, experience and accomplishments.

“It’s not what you know and it’s not who you know. It’s who knows what you know.” Nora Denzel, Interim CEO, Outerwall

Copyright 2015, Women’s Leadership Coaching, Inc. Make your expertise visible Early career Don’t wait for an invitation to speak up regarding your areas of responsibility & expertise Promote your accomplishments Mid-level Volunteer for high-profile assignments Lead committees and task forces Senior-level Build your “brand” as an industry leader Speak on panels, at conferences, & in the media

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

Copyright 2015, Women’s Leadership Coaching, Inc. Resources Influence Negotiating the resources you need to do your job well.

Copyright 2015, Women’s Leadership Coaching, Inc. Build your resources influence Early Career Become a good negotiator Learn managing without authority & managing up Mid-level Suggest special projects as developmental opportunities for others Understand how finances and budgets work in your organization Senior-level Be a mentor, sponsor, and talent scout

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

Copyright 2015, Women’s Leadership Coaching, Inc. Informational Influence Having a finger on the pulse of what is going on in your organization, industry, and profession.

Copyright 2015, Women’s Leadership Coaching, Inc. Become an “informational powerhouse” Have some go-to sources of information. Pay attention to new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, technology, innovations, market intelligence, legislation, etc. Network with other “informational powerhouses”. Filter useful information from gossip or noise.

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

Copyright 2015, Women’s Leadership Coaching, Inc. Direct Influence Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization. (The 1% rule)

Copyright 2015, Women’s Leadership Coaching, Inc. Effective use of direct influence 1)Be firm, fair and professional 2)Be direct and concise while delivering tough news 3)Explain what was unacceptable and why 4)Share your vision of their future potential

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

Copyright 2015, Women’s Leadership Coaching, Inc. Relationships Influence The influence that comes naturally with having a network of authentic relationships across your organization, industry, and profession.

Copyright 2015, Women’s Leadership Coaching, Inc. The most important asset you will build in your career Your Network (Your Sphere of Influence)

Copyright 2015, Women’s Leadership Coaching, Inc. “It’s not enough to have a bright idea. I have seen too many projects led by great, passionate people fail because they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire human fabric.” Sophie Vandebroek, CTO, Xerox

Copyright 2015, Women’s Leadership Coaching, Inc. Increase your relationships influence Think strategically about who to include in your network. Build a supportive network of collaborators, influencers and advocates.

Your Strategic Networking Plan WHO With whom will you build relationships? HOW How will you build those relationships?

WHO HOW

Sue G. Andy L. Sue’s right hand Andy’s boss Attend end-of-quarter BBQ. Follow-up to request an informational meeting. Arrive early/stay late for staff meetings. Investigate volleyball team. Invite for lunch/coffee. Ask HR for invitation to next executive coffee klatch.

EXERCISE: 1.Identify your WHO: With whom will you build relationships? 2.Identify your HOW: How will you build relationships with them?

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

Copyright 2015, Women’s Leadership Coaching, Inc. Self-evaluation 1. What are your strong sources of influence? 2. Which do you want to strengthen? How?

6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

“… a really great piece of advice I learned early on in my career and I’ve used continuously: never let an organization’s structure get in the way of achieving results. I’ve found that one needs to operate inside and outside of the structure, with a positive attitude, always moving forward, filling in the gaps where needed.” Vivian Banta, Vice Chairman, Insurance, Prudential Financial.

PERSONAL ACTION PLAN

Copyright 2015, Women’s Leadership Coaching, Inc. This presentation is available at: BeLeaderly.com/jul23