Best Practices for Effective E- mail. What Can You Expect? View Training Video Build Knowledge of E-mail Etiquette Summarize Key Points Demonstrate Understanding.

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Presentation transcript:

Best Practices for Effective E- mail

What Can You Expect? View Training Video Build Knowledge of Etiquette Summarize Key Points Demonstrate Understanding with Class Activity

Summary: Tips Only use when best communication Avoid wars Avoid using to “hide” or avoid conflict Never put in what you wouldn’t say directly to the person Use bullets

Summary Continued Descriptive subject line- write ACTION when action is required of recipient Be conscious of tone Be careful of using all caps, exclamations Spell check Never send when angry

Class Activity Using the classroom laptops and desktops, compose and send s to your marketing teacher for the following situations: 1) You received a bad grade in a class and want to schedule a time to discuss the grade with the teacher. 2) You want to ask for Friday night off from work and need to send an to your supervisor 3) You need to meet with a classmate to complete a marketing project, but feel they are not pulling their weight. Send an detailing your agenda for the next time you work together.