Building a Targeted Resume NCENG July 24, 2012

The Job Hunt Landing your job Identifying your Role, Strengths, Traits and Accomplishments Building your Marketing Collateral – Resume, Profile, Marketing Plan, Business Cards Informational Networking (Planning, Preparation and Implementation) Interviewing Mileski

The Hiring Process Hiring Mgr N=3-5 HR Phone Screen N=10 Online Application N=500 Mileski 1/25/2011

Where are we in the Job Hunt? We have a targeted role! We identified our strengths We identified our accomplishments (SOAR, CAR, STAR, etc.) We have our swagger back! Mileski 3/6/2012

Resume = Sales Literature One of many pieces of marketing collateral Social Media, Marketing Plan, Business Cards, etc. Communicates your value Does so economically and concisely Overcomes limited attention span of modern manager Mileski 1/25/2011

Resume Same format is used by: The Ladders New York Times Right Management CareerCurve Mileski 1/25/2011

Resume Guidelines Pronouns - eliminate I, me, my, our, their… Articles - eliminate a, an, the… Past tense - (unless still working) Numbers - use # instead of text (“10” instead of “ten”) Keep it simple - avoid fancy fonts or symbols (scannable) Be concise – use full thoughts vs. full sentences Market appropriate - conduct market research for keywords and requirements (refer to job postings) Microsoft Word – no obscure open source word processing package 2 pages - suggested max Mileski 1/25/2011

Resume Components NAME 1 Any Street City, State  address CAREER SUMMARY TECHNICAL SKILLS (Primarily IT) PROFESSIONAL EXPERIENCE EDUCATION PROFESSIONAL DEVELOPMENT OPTIONAL INFORMATION Mileski 1/25/2011

Career Summary Branding – Who you are professionally – Functional Title & Level (professional/executive) – Industries (optional) – Present Tense Hard Skills – Specific functional expertise (Emphasis) Soft Skills – Strengths, experience & personal attributes Impact – Overall impact/value/contribution to an organization Technical Summary for IT Professionals Mileski 1/25/2011

Career Summary Plant Manager with demonstrated success in reducing costs, improving productivity and improving employee morale. Excellent verbal and written communication skills. Self-motivated and innovative thinker who consistently pursues new challenges to stretch abilities, expand knowledge and bring greater returns to employer. Experiences include:  Production Operations  Maintenance  Strategic Planning  New Product Development  Manufacturing Strategy  Capital Planning  Organizational Alignment  Project Management  Safety Leadership  ISO / QS / TS Systems  Six Sigma Quality / Lean  Staff Development Mileski 1/25/2011

Career Summary Plant Manager with demonstrated success in reducing costs, improving productivity and improving employee morale. Excellent verbal and written communication skills. Self-motivated and innovative thinker who consistently pursues new challenges to stretch abilities, expand knowledge and bring greater returns to employer. Experiences include: Production Operations; Plant Maintenance; New Product Development; Manufacturing Strategy; Capital Planning: Project Management; Safety Leadership; ISO / QS / TS Systems; Six Sigma; and Staff Development. Great cure for insomnia Mileski 1/25/2011

Professional Experience Support your case - demonstrate your strengths/expertise Detail your last years Company, Location, Dates (years only) of Employment Company Description (optional-keep short!) Job Title – Can be Generic Thumbnail Job Description Accomplishments and Contributions (Bullet Points) Mileski 1/25/2011

Job Description Defines your title/role (Brief job description) Begins with an action verb (No Subject) – Past tense unless still employed No adjectives or adverbs Includes job dimensions, range, staff size, budget and reporting relationship, if relevant 2-4 sentences Mileski 1/25/2011

Job Description COMPANY NAME, Any Town, Anywhere year – year Plant Manager Directed plant operations. Managed safety, volume, cost, quality and maintenance in 24/7 manufacturing environment. Directed 165 employees within operating budget of $10M. Operations Manager Managed daily operations of 100,000 square foot warehouse. Directed inventory control, vendor negotiations and physical distribution. Managed 2 supervisors and 25 associates. Administrative Assistant Supported Vice President of Finance and 6 other managers in department administration focusing on confidentiality and accuracy. Mileski 1/25/2011

Accomplishments Communicate your successes Appear in bullet form for readability Expressed with action verbs and measurable results - Quantify No adverbs or adjectives if possible Presented as: Result Action Challenge (Often Optional) Mileski 1/25/2011

Accomplishments Did you: Reduce costs, increase revenues/profits? Impact bottom-line? (How?) Meet/exceed company objectives? (In what way?) Identify, create or implement a new procedure or system? (Results?) Identify or solve a major problem for your department or division? (Results?) Develop or do something for the first time at your company? (Results?) Improve employee performance or productivity? (How?) Receive any special recognition or awards? (Why?) SOURCES: Past Appraisals, Calendars, Project Plans, Brainstorm with Past Co-Workers Mileski 1/25/2011

Accomplishments Good Conducted many training programs in several states which reduced problems. Better Conducted more than 45 service technician training programs throughout an 8-state region reducing customer complaints by 22% in a 6-month period. Best Reduced customer complaints 22% in 6 months by conducting 45 service technician training programs in 8 states. Mileski 1/25/2011

Accomplishments Reduced overall costs 25%, increased productivity 40% and reduced direct labor costs 15% by redesigning processes to accommodate additional volume of new product without increasing capital expenditures. Improved employee engagement 15% by implementing new communication process which resulted in operating efficiency increase of 8% and volume capability increase of 17%. Saved $400K annually by implementing new internal color mixing process. Mileski 1/25/2011

Education and Professional Development EDUCATION MBA, Finance, Any University, Any Town, Anywhere BS, Finance, Any University, Any Town, Anywhere PROFESSIONAL DEVELOPMENT Six Sigma Black Belt Certification Leadership Development Program, CCL Successful Negotiating Techniques ISO Audit Training Mileski 1/25/2011

Optional Information Affiliations / Associations Awards (May include as accomplishments) Technical Skills Volunteer / Community Activities Do not include references Mileski 1/25/2011

Next Steps Revise your resume using concepts discussed today Attend meeting on August 7, 2012 for review by human resource professionals Apply your message to your marketing plan, LI Profile, Business Cards, and Value Proposition Mileski 1/25/2011