Servers and sellers training programme Magdalena Luty Polish Spirits Industry (PPS) Dublin, 24 th April 2009

OUTLINE  Background  Description of the programme and tools  „Know – how”  Evaluation  Outcomes

REALITY  alcohol – related issues are very simplified in Poland  only consuming vodka & strong drinks is seen as a potentional problem  irresponsible consumtion is linked only to some kind of alcoholic beverages

CHALLENGES  proffesional trainers  persuading local authorities  active participation municipal goverment  encouraging potentional participants  local media support

5 TRAINING IN POLAND WHO? Trainings are conducted:  PPS  company members HOW?  two - hour training course  "Server's Guide" training book covering the subjects raised during the training session.

6 TRAINING IN POLAND SERVER`S GUIDE:  translated ICAP guide  adopted to Polish conditions  consulted with authorities and organizations

7 CAMPAIGN IN POLAND EVALUATION TEST  The first part contains questions about law and requirements for alcohol point – sales.  The second part presents questions about general perception of training.

8 CAMPAIGN IN POLAND RESULTS  About 82 % appraise the matter of training and consider it as useful in daily work.  79 % would like to repeat training on the same or similar subject.  Generally training were evaluated as good and very good by more than 87 % participators.

PARTNERS

10 THANK YOU FOR YOUR ATTENTION