Likert Scaling

Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Start with a large set of items that you think all reflect the same construct. Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4 Work quickly and effectively under pressure 49 Organize the work when directions are not specific. 39 Decide how to manage multiple tasks. 20 Manage resources effectively. 4

Likert Scaling Scan a multitude of information and decide what is important Manage time effectively 2Manage resources effectively. 3Scan a multitude of information and decide what is important. 4Decide how to manage multiple tasks. 5Organize the work when directions are not specific. 1Manage time effectively Rating Sheet A group of judges rates each item on a scale where: 1=strongly disagree 2=disagree3=undecided4=agree 5=strongly agree

Deciding Which Items to Select l Throw out items that have a low correlation with the total (summed) score across all items. l For each item, get the average rating for the top quarter of judges and the bottom quarter. l Do t-test; higher t-values mean the items are better discriminators, so keep them. Item-total correlations Internal consistency

How Does Respondent Use? l Gives a 1-to-5 (or sometimes a 0-to-4) rating for each item on the scale. l Sum these across all items. l This is why this is sometimes called a “summated” scale. l don’t forget to reverse any reversal items.