MGT100 Organization and Management Topic II

2 Evolution of management thought ContentContent –Management and Organization –The evolution of management thought –New management thinking for turbulent times –Summary

3 Management and Organization The Organization Public Pressure Groups Government Competitors Labor Unions Customers Suppliers Global Political Social Technological Economic

4 Evolution of management thought The beginning of Management theoryThe beginning of Management theory Classical perspectiveClassical perspective –Scientific management Taylor’s contributionsTaylor’s contributions –Administrative theorists Fayol and his fourteen rulesFayol and his fourteen rules Weber, the ‘ideal design’ for an organizationWeber, the ‘ideal design’ for an organization

5 Evolution of management thought Behavioral management thought –T–T–T–The humanistic relations movement Mayo and Hawthorne studies McGregor’s ‘Theory X’ and ‘Theory Y’ The Quantitative Approach How social events shape management approaches?

6 Recent historical trendsRecent historical trends –Systems theory –Contingency view –Total quality management

7 New management thinking for turbulent times The learning organizationThe learning organization –Team-based structure –Employee empowerment –Open information

8 New management thinking for turbulent times Managing technology-driven workplaceManaging technology-driven workplace –The shifting world of E-Business Types of E-commenceTypes of E-commence –Business-to-Customer –Business-to-Business –Customer-to-Customer –Technology in the workplace Enterprise resource planningEnterprise resource planning Knowledge managementKnowledge management

9 Summary Managers of today’s organization need to be aware about the contribution of different philosophies in managementManagers of today’s organization need to be aware about the contribution of different philosophies in management –Almost all the theories still exist today –with the knowledge, today’s managers are better able to look to the future and make their management decisions with a firm knowledge

Tips for English studies Watch English movies without translation

Tips for English studies Listen to radios, such BBC or VOA, or listen to English songs—try to create an ‘English environment’