Marketing 334 Consumer Behavior

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Presentation transcript:

Marketing 334 Consumer Behavior Chapter 20 Consumer Behavior and Marketing Regulation

Regulation of Marketing Activities For adults, regulation falls in to three basic areas: Marketing communications Product Features Pricing An area of growing interest is consumer privacy

Regulation Relating to Marketing Communications Advertising and the Effect on Values Consumer Information Accuracy Corrective Advertising Adequacy of Consumer Information

Regulation Relating to Products Consumer Safety Are they safe? Are they environmentally sound? Will the consumer misuse the product?

Regulation Relating to Pricing Price Discrimination External Reference

Regulation and Marketing to Children Can children comprehend commercial messages? Piaget’s stages of cognitive development Selling intent Words and phrases

Regulation and Marketing to Children What effect does the commercial message have on children? Values Social Behavior Inappropriate products

Regulation and Marketing to Children Health and Safety Issues

Other Controversial Issues Mobile marketing Ringtones Games Contests School marketing In-school ads Ads in classrooms Sponsorships Internet marketing